Unable to change the email on an account, multiple support tickets sent without response

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Unable to change the email on an account, multiple support tickets sent without response

Sep 30, 2020, 18:4509/30/20

09/18/20

Unable to change the email on an account, multiple support tickets sent without response

Hello, I have been attempting to change my email address associated with my account. When the account was initially created it was made with the incorrect email. I have been attempting to change the address utilizing the Plarium Agent however when I do change it I cannot get the email to stay corrected. I have submitted 3 tickets on this item without any resolution or response. Please assist me with this.

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