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My account was hacked today!

My account was hacked today!

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Jun 22, 2020, 17:0706/22/20
07/28/19
46

My account was hacked today!

I was having lunch and upgrading gear absentmindedly.

About 15 mins (maybe a bit more) and I check and it said "Your account has logged in another device". Which is very strange as I only play on my PC (used to play on my phone as well, but I'm playing a second account there). I log back in and someone has opened all my shards... AND DELETED (XP-fed, most likely) MY BEST CHAMPIONS. MY VALKYRIE, MY SEPTIMUS, MY SCYL... ALL GONE!

I need help ASAP.

Edit: THIS PIC IS FROM TODAY, I JUST HAD THEM AND IT'S RECENT (LESS THAN AN HOUR)
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341
Comments
8
Comments
Jun 22, 2020, 17:0806/22/20
07/28/19
46
Jun 22, 2020, 17:1306/22/20
07/28/19
46
Jun 23, 2020, 06:0306/23/20
02/15/19
2725

Hi

Pls submit a ticket to support.

Thank you
Jun 23, 2020, 11:2106/23/20
Jun 23, 2020, 11:36(edited)
07/28/19
46

Of course I did, immediately after I noticed.

I only got an automatic response that had nothing to do with the issue at hand and nothing else. Not even after replying to it saying that I still needed help.

Jun 23, 2020, 15:4106/23/20
Jun 23, 2020, 15:41(edited)
07/28/19
46

Customer service for this game is nonexistant. 

By the way, my account was, once again, accessed. Now the hacker spent my gems (dunno what s/he used them for).

Zero security.

I'm glad I didn't give any money towards such a company.

And if anyone thinks that this is too quick, I had a bug for EIGHT MONTHS and they didn't care about it (lots of other players had it as well).
Jul 21, 2020, 19:3007/21/20
07/28/19
46
I used Google's and it's confirmed that the data breach ocurred on your website, have fun fucking yourselves over and over.
Jul 22, 2020, 00:3807/22/20
05/09/20
1
Same. My account was accessed and they deleted hundreds of artifacts, including ones I had on champs pretty much fucking over all my teams. Submitted ticket and got a useless response and the ticket appears to have been deleted now. Wtf. 
Dec 13, 2020, 15:4312/13/20
07/28/19
46

They replied to me saying that it was my fault! The breach happened on their website and it's MY fault??!