All Categories

I cannot log into my iPad with my Plarium ID's.

I cannot log into my iPad with my Plarium ID's.

Search
May 22, 2020, 23:5705/22/20
09/04/19
2

I cannot log into my iPad with my Plarium ID's.

I have multiple accounts and I can log into all of them on the PC. When I try to log into my iPad, I get the message "the account is linked to a different Plarium ID". I am not logged into any account on my iPad and every time I log out, it creates a new generic account and I have to go through the tutorial all over again. Then I cannot log into any of my accounts with the Plarium ID.

Is there anyway to "Switch" accounts on Apple devices? I have never linked the Plarium ID to my iPad, so I should be able to just log in with a Plarium ID, correct?


Any help would be greatly appreciated!
Views
376
Comments
3
Comments
May 25, 2020, 08:1405/25/20
May 25, 2020, 08:15(edited)
02/15/19
2725

Hi

What if you are log out from everywhere and than try to log in just ipad?
May 27, 2020, 21:0905/27/20
09/04/19
2
I tried that. When I log into the iPad I have to go through the new account tutorial.  Once I make it through the tutorial, I try to log in with Plarium ID and I get an error that states the account does not exits.  Does this on all my accounts.  i go back to the PC and I can log into all the accounts with no issues.
May 29, 2020, 04:1105/29/20
02/15/19
2725

Ammodawg said:


I tried that. When I log into the iPad I have to go through the new account tutorial.  Once I make it through the tutorial, I try to log in with Plarium ID and I get an error that states the account does not exits.  Does this on all my accounts.  i go back to the PC and I can log into all the accounts with no issues.

Hi

Pls open a ticket to support with this qs .

Thank you