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Cant access account

Cant access account

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May 13, 2020, 00:1305/13/20
05/13/20
5

Cant access account

so tried to log in and couldn't figure i forgot my password so tried to reset it and it says there's no account with my email tried my Facebook and ended up on a lvl2 account im in the 50s and have spent a decent amount of time and money to get there. Could really use some help plarium.
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337
Comments
8
Comments
May 13, 2020, 03:5305/13/20
02/15/19
2725

Hi


Pls submit a ticket to support.

May 13, 2020, 11:3305/13/20
05/13/20
5
Yes I sent an email since I've started 2 tickets and got no response on the email at least I got the auto response
May 14, 2020, 07:4605/14/20
02/15/19
2725

Lostguy said:


Yes I sent an email since I've started 2 tickets and got no response on the email at least I got the auto response

Hi

When did you opened a ticket?
May 15, 2020, 00:3505/15/20
05/13/20
5
2 days ago I opened 3 different tickets using the avenues available to me ive heard back from one and have gotten 1 response a day .
May 15, 2020, 10:0705/15/20
02/15/19
2725

Hi

Your tickets are still opened? 

May 15, 2020, 11:3605/15/20
05/13/20
5
Yes my tickets are still open waiting on the response from the info I sent yesterday
May 15, 2020, 16:3005/15/20
05/13/20
5
Im doing it in email the only way I've been able to get a response i would assume its still open but haven't heard back since yestetday
May 17, 2020, 15:0405/17/20
05/13/20
5
Sent my last email with all the info asked for and haven't had a response in 3 days now so I'm wondering if maybe just maybe yall should hire more support and do less commercials since it seems to be a big deal to get some help here