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My account has been reset please help

My account has been reset please help

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May 6, 2020, 14:1205/06/20
04/29/20
9

My account has been reset please help

About a week ago while playing on my phone I was randomly logged out of the game. When I tried to sign back in it said there was no record of my email address. I tried again a few days later and my email address worked but now my account was reset back to level 1 with all my stuff gone.


A friend in my clan can still see the nickname of my account before it was reset and has been inactive since the day of the issue. I am hoping that someone here can help me as I have been in contact for a week with support and am getting no where. I have the nickname of my account and screenshots of receipts for the stuff I purchased.


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May 7, 2020, 07:5605/07/20
02/15/19
2725

Hi

Pls contact with support .

Thank you
May 7, 2020, 10:4505/07/20
04/29/20
9
i have been in contact with support the past 7 days they just keep copying and pasting the same generic response and marking my tickets as solved. im not trying to be a jerk but im starting to get mad i spent a lot of time and money on raid and its like they dont even bother to read what my issue is