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I cant open the game

I cant open the game

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May 6, 2020, 05:0505/06/20
10/07/19
7

I cant open the game

I cant open the game 

“The game is currently experiencing some issues, If you continue to see this error please contact the Support Team l” 


Is this happening to everyone? 
Views
475
Comments
9
Comments
May 6, 2020, 05:3605/06/20
05/24/19
7

Hi Leon,

it is the same for a couple of other players. Please check also the other thread "Error Screen". There are already some screenshots of the issue.

Do have the same error code below the resign button? 

May 6, 2020, 13:4005/06/20
10/07/19
7

Hi , yes it is the same Error BOx, Do you have any idea how to fix it?

MB_Ruffy said:



Hi Leon,

it is the same for a couple of other players. Please check also the other thread "Error Screen". There are already some screenshots of the issue.

Do have the same error code below the resign button? 


May 7, 2020, 07:5705/07/20
02/15/19
2725

Hi

Your error is still persist?


May 7, 2020, 09:4905/07/20
01/16/15
2

hello since yesterday y cant connect to the fame unless y reinstall the plarium play app on the pc  every time the game stays in updating but cant finish the update to connect


May 8, 2020, 13:1605/08/20
05/08/20
1
Hello I have same problems....you know how repair this ? 
May 9, 2020, 04:4805/09/20
02/15/19
2725

Hi

Did you tried delete cache?


May 10, 2020, 15:5705/10/20
May 10, 2020, 16:11(edited)
03/05/20
2

After the update 1.15.2, the game stopped working on the Honor X smartphone. I contacted the technical support service, on their recommendation, reset the cache data and reinstalled the game, there was no result. The game still does not start.Sezzy said:



Hi

Did you tried delete cache?



May 11, 2020, 14:4805/11/20
03/05/20
2

it worked!

Евгений said:


After the update 1.15.2, the game stopped working on the Honor X smartphone. I contacted the technical support service, on their recommendation, reset the cache data and reinstalled the game, there was no result. The game still does not start.Sezzy said:



Hi

Did you tried delete cache?




May 12, 2020, 06:2905/12/20
02/15/19
2725