Had an account on old phone

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Had an account on old phone

Apr 27, 2020, 11:4704/27/20

04/26/20

Had an account on old phone

Had an account pn my old phone got a New One now but i dont have the old account i dont have the account id and it wasent linked to Facebook or plarium but i did use alot of money on it can they trace my credit card back to the account????? Tried in game support and e-mails i ger no response Help please

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Weekendwarrior123

Apr 27, 2020, 22:0804/27/20

08/08/19

106

If you did not have your account linked with Plarium Id, you will need to raise a support ticket under Game Account Access section, support should be able to help you.

the best things to include in your ticket with support to help them clear it up is

- ID of the account/exact nickname

- Payment screenshots (if player has any), the first and last payment would be best!

- Player's Email

- Proper description of the issue

Other info they will ask for themselves if needed.

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