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Account hacked

Account hacked

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Apr 23, 2020, 05:0804/23/20
01/15/20
0

Account hacked

Hello, my account was hacked. I got the message that i am allready logged in twice and was automatically logged out. Now i cannot login with my mail. With facebook it works, but my mail, avatar, username and clan is changed now. I spent many months and money in it...

The support only sends automatic generated messages.

I want my account and (mail)login back.


My request ID: 1832818


Hope anybody will help me on this platform!
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Apr 24, 2020, 21:3104/24/20
08/08/19
106

Yeah, that should happen,  thanks for reaching out the best thing that you can do for this is to fill out a ticket with support at https://plarium.com/en/support/


Furthermore, the best things to include in your ticket with support to help them clear it up is


- ID of the account/exact nickname


- Payment screenshots (if player has any), the first and last payment would be best!


- Player's Email


- Proper description of the issue


Other info they will ask for themselves if needed