Missing Account problem, re-registered email and everything is gone.

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Missing Account problem, re-registered email and everything is gone.

Apr 22, 2020, 08:3604/22/20

04/14/20

Missing Account problem, re-registered email and everything is gone.

Hi there I have posted a week ago about my account missing upon log in. I was using Plarium play whcih prompted me to created a new account using the same exact email but it reset the entire game forcing to play tutorial and I lost everything I had purchased.

Can someone please help me, I have received no response to email or in this forum? My ticket was 1805362

Thanks.

Comments

Lxzy

Apr 22, 2020, 23:4204/22/20

05/16/19

726

Hi there sorry if we missed your previous post! I have already forwarded your ticket number to support.

xvortexbladex

Apr 23, 2020, 01:3504/23/20

04/14/20

Thank you so much!

Chosunwon

Apr 23, 2020, 19:4104/23/20

02/14/20

Same problem here, Plarium Play was not working so I reinstalled it and logged in with my Plarium ID and it's a level 2 account all of a sudden. This is ridiculous.

Chosunwon

Apr 23, 2020, 19:4404/23/20

02/14/20

My ticket number is 1835548. I see alot of this happening today, are there issues?

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