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Apr 20, 2020, 18:4404/20/20
04/16/19
5

Lost account

My issue is not pressing but I would like it to be handled fast because I currently cannot play. I used to have a old account it's about 1 year old that i would play on and I spent like 280 dollars on it I also have all the receipts, it was a account not registered through plarium and I dropped my old phone and it got ran over so I had to get a new one I had messaged on April 19, 2020 at around 10 pm CST maybe later but around then, I have learned you don't work on weekends which is fine so I received what I'm going to assume is a automatic message from a mister Andrew today and have been messaging from the time I got it to now and have gotten no response it tells me to tell you guys the nickname and I have but no response. Ps: this account I'm on was my really old account and I had made the account I'm talking about after this one because I made mistakes on this one so I started over


Views
375
Comments
6
Comments
Apr 21, 2020, 06:1004/21/20
04/16/19
5
If any mods can just tell me that you guys are busy so I know that you will eventually help me (not a automated message)
Apr 22, 2020, 08:2504/22/20
04/16/19
5
Day 3 still no response kinda feels like plarium just took my money and ran
Apr 23, 2020, 04:5604/23/20
04/16/19
5
Day 4 customer service in no longer even sending me automated messages yea I think plarium doesn't even care about helping me 
Apr 23, 2020, 12:1004/23/20
04/23/20
2
Hi There, my account just resetted after i tried to bound it. I have send details of my account to support but no replied. I have included receipt of my purchase as well. Can somebody from support please assist. Because i have spent on the account. Its feels like nobody is there to help. Thank You. 
Apr 23, 2020, 18:4004/23/20
04/16/19
5
I just got contacted not an automated message so just give them time I know thats hard but if they don't create a post 
Apr 23, 2020, 20:2504/23/20
04/23/20
2
Thats good to hear that somebody contacted you. I will just wait.