Lost account

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Apr 10, 2020, 10:1404/10/20

04/05/20

Lost account

I cant access my account for 30 hours already and I am very worried. I play it for 6 months every day, the email and password are correct, double checked, apperently it disappeared, because I cant even reset password. It says there is no account associated to that email. I tried everything on my side, restarted computer, tested on other device and other platform (plarium play and android), my other account is working normally, so it seems obvious problem is on server side, probably with database. Can someone help me please? the ingame name is SuperCibi

Comments

ncamara

Apr 11, 2020, 10:2004/11/20

01/18/20

50 hours later still cant access my account, and no reply from Plarium, except some automated messages that are not helping. I cant even log into forum here with my username, so I must post from alt. I put countless hours in my account, and spent money on it. I want it fixed, this is very frustrating.

poppywhitaker01

Apr 13, 2020, 15:3804/13/20

Apr 13, 2020, 15:39(edited)

09/14/19

I changed phones and having same problem burns me out. Spent money to. I have changed phones like 4 or 5 times no problem but now its poop. If I cant fix soon I just gonna uninstall for good.

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