Potions purchased during Daily Rewards Pack vanished.

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Potions purchased during Daily Rewards Pack vanished.

hansel.ang

Mar 31, 2020, 03:0503/31/20

03/03/20

Potions purchased during Daily Rewards Pack vanished.

Dear Support,

Thank you for a great game, I made a purchase on 19th March 2020, and today I'm shocked to ALL potions wiped from my

I had only used TWO potions and yet this morning my Inbox empty of Energy Potions!!

I was shocked to see no changes in backing up customer purchases were made as a Standard Operating Procedure despite all the complaints I've read online since launch!!

Please see the attached images.

My account: um42923162 | 42051039

Please contact me if you have further questions, support request: 1754056 file

Comments

noloses149

Apr 2, 2020, 01:5204/02/20

05/13/19

923

hanselang said:

Dear Support,

Thank you for a great game, I made a purchase on 19th March 2020, and today I'm shocked to ALL potions wiped from my
I had only used TWO potions and yet this morning my Inbox empty of Energy Potions!!
I was shocked to see no changes in backing up customer purchases were made as a Standard Operating Procedure despite all the complaints I've read online since launch!!
Please see the attached images.

My account: um42923162 | 42051039
Please contact me if you have further questions, support request: 1754056 file

Send me a PM with your in game id, i will respond once i hear back from them.

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