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Unable to access account

Unable to access account

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Mar 26, 2020, 19:0903/26/20
03/10/20
2

Unable to access account

When I log into the game it starts a new game (just like I have not logged in before).  I have an account and have been playing for several weeks now...
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466
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7
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Mar 27, 2020, 11:4403/27/20
07/08/19
2
garthgorling said:

When I log into the game it starts a new game (just like I have not logged in before).  I have an account and have been playing for several weeks now...
Happen to me too... I hope i get answer soon from plarium.. 
Mar 27, 2020, 17:0303/27/20
03/10/20
2
I have no idea how to reach them other than this post so I think im screwed
Mar 28, 2020, 04:4703/28/20
03/28/20
1
got the same issue here roo
Mar 28, 2020, 05:1403/28/20
12/31/19
4
Their tech support is a joke. There’s literally barely a way to get a hold of them.
Mar 29, 2020, 18:2503/29/20
07/08/19
2
Got any answer from them?? 
Mar 29, 2020, 23:4303/29/20
03/29/20
1

I have the same problem.  After months of playing and progressing, I logged out of RAID on my ipad.  I did not have a Plarium login.   When I launched RAID, it restarted from the beginning.  I cannot log in via my Facebook account which is how I did it originally.   

How do I get back to my saved progress??!!

Mar 30, 2020, 20:0603/30/20
03/10/20
2

No answer.  I have been trying Discord as well but am not used to it so no idea if they replied there or not