Plarium macOS crashes on start

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Plarium macOS crashes on start

Calanon

Mar 20, 2020, 06:5803/20/20

02/20/20

Plarium macOS crashes on start

Was working fine in the last days.

Now I get this (Crashlog)

Process: Plarium Play [1577]

Path: /Applications/Plarium Play.app/Contents/MacOS/Plarium Play

Identifier: plariumplay

Version: 1.0 (1.0)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Plarium Play [1577]

User ID: 501

Date/Time: 2020-03-20 07:47:57.079 +0100

OS Version: Mac OS X 10.15.3 (19D76)

Report Version: 12

Bridge OS Version: 4.2 (17P3050)

Anonymous UUID: 21EAEDC3-47E5-A391-7ACD-1935D3B718F6

Time Awake Since Boot: 890 seconds

System Integrity Protection: enabled

Crashed Thread: 17 Chrome_IOThread

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Trace/BPT trap: 5

Termination Reason: Namespace SIGNAL, Code 0x5

Terminating Process: exc handler [1577]

Thread 17 Crashed:: Chrome_IOThread

0 org.chromium.ContentShell.framework 0x0000000111b2041d 0x10e2be000 + 59122717

1 org.chromium.ContentShell.framework 0x000000011069998c 0x10e2be000 + 37599628

2 org.chromium.ContentShell.framework 0x000000011069b097 0x10e2be000 + 37605527

3 org.chromium.ContentShell.framework 0x000000011069afd0 0x10e2be000 + 37605328

4 org.chromium.ContentShell.framework 0x0000000111e1bd1e 0x10e2be000 + 62250270

5 org.chromium.ContentShell.framework 0x0000000111e2272f 0x10e2be000 + 62277423

6 org.chromium.ContentShell.framework 0x0000000111e275ca 0x10e2be000 + 62297546

7 org.chromium.ContentShell.framework 0x0000000111e2782e 0x10e2be000 + 62298158

8 org.chromium.ContentShell.framework 0x0000000111e278e7 0x10e2be000 + 62298343

9 org.chromium.ContentShell.framework 0x0000000111bc3ced 0x10e2be000 + 59792621

10 org.chromium.ContentShell.framework 0x0000000111bc3d89 0x10e2be000 + 59792777

11 org.chromium.ContentShell.framework 0x0000000111b81603 0x10e2be000 + 59520515

12 org.chromium.ContentShell.framework 0x0000000111b9aecf 0x10e2be000 + 59625167

13 org.chromium.ContentShell.framework 0x0000000111b9ab47 0x10e2be000 + 59624263

14 org.chromium.ContentShell.framework 0x0000000111c164d7 0x10e2be000 + 60130519

15 org.chromium.ContentShell.framework 0x0000000111b9b6db 0x10e2be000 + 59627227

16 org.chromium.ContentShell.framework 0x0000000111b60035 0x10e2be000 + 59383861

17 org.chromium.ContentShell.framework 0x0000000111bc71be 0x10e2be000 + 59806142

18 org.chromium.ContentShell.framework 0x0000000110636e54 0x10e2be000 + 37195348

19 org.chromium.ContentShell.framework 0x0000000110636df4 0x10e2be000 + 37195252

20 org.chromium.ContentShell.framework 0x0000000111bc758a 0x10e2be000 + 59807114

21 org.chromium.ContentShell.framework 0x0000000111c04ecf 0x10e2be000 + 60059343

22 libsystem_pthread.dylib 0x00007fff69657e65 _pthread_start + 148

23 libsystem_pthread.dylib 0x00007fff6965383b thread_start + 15

Comments

benjamin21989

Mar 25, 2020, 20:3003/25/20

01/02/20

Same here! Any fix for this?

basictheprogram

Mar 29, 2020, 06:1803/29/20

Mar 31, 2020, 01:54(edited)

10/21/19

Same problem for me.

macOS Mojave 10.14.6

Plarium Play_debug.log

https://gist.github.com/basictheprogram/afff1bf6a7b24addc67d34c93a1c93e7

Maybe this bug?

https://bugs.chromium.org/p/chromium/issues/detail?id=796889

Looks like things work on 10.13.x, so maybe just a Mohave or higher release bug?

basictheprogram

Apr 3, 2020, 01:1404/03/20

10/21/19

Could we at least get confirmation this is a bus in macOS 10.14 and higher?

[ČSS] AgandaurCZE

Apr 3, 2020, 17:3304/03/20

03/16/19

Hey guys, please send support ticket about this here: https://plarium.com/en/support/

(Scroll down and find Raid, it will transfer you to your ticket)

In category select "Loading / Running issue" and in Device model specify that it's PC and Mac OS

basictheprogram

Apr 4, 2020, 22:3904/04/20

Apr 4, 2020, 22:41(edited)

10/21/19

Thanks for re-direct. Opened a ticket.

fallenistand

Apr 10, 2020, 05:0804/10/20

12/26/19

I had the same issue. Here's how I fixed it. There was a folder in my ICLOUD called Plarium. I uninstalled the app and then deleted that folder then reinstalled and It worked. The issue started when i was lazy and just forced quit plarium to close raid instead of exiting normally.

basictheprogram

Apr 11, 2020, 23:3904/11/20

10/21/19

What version of macOS?

I used AppZapper to uninstall, reinstalled, still does not work for me.

I do not have a folder anywhere called Plarium now.

fallenistand said:

I had the same issue. Here's how I fixed it. There was a folder in my ICLOUD called Plarium. I uninstalled the app and then deleted that folder then reinstalled and It worked. The issue started when i was lazy and just forced quit plarium to close raid instead of exiting normally.

AngryPrick

Apr 11, 2020, 23:4904/11/20

10/24/19

I am having same issue but with Windows PC. I cannot get game to launch. I hit launch button it says running for like a second and than goes back to launch. I have now sent numerous tickets in and all I get back is that its on my end and not theirs and they wont fix it. Looks like im not the only one having this issue so maybe they should reconsider their responses and actually look into the issue instead of sending out bogus responses stating they cant do anything about it. Sounds to me its more like they dont want to do anything about it

AngryPrick

Apr 12, 2020, 17:3004/12/20

10/24/19

I possibly found a solution to this issue. It worked on my PC but not sure if it will work on MAC but I think its worth giving it a try.

1. Delete Plarium and all game content from PC (this will not ruin your game ).

2. Restart your PC

3. Re download Plarium but into a different folder than what you previously had it in. For example I had mine downloaded into the program 86 folder. what I did was simply create a folder for Plarium in a different location on my PC.

4. Re install the game and it should come right up and you will have all of your content intact.

Ritualdevice

Apr 15, 2020, 04:2104/15/20

05/09/19

I was having a lot of crash trouble with Plarium Play and the Raid app on my Mac. It seemed to become more stable after I did the following:

Quit all running instances of Plarium Play or Raid Shadow Legends

Go to Users/[username]/Documents/PlariumPlay

Delete the Cache folder

Relaunch the game.

Cache is recreated. Game should work better.

Good luck.

Nikos Polymeris

Jul 18, 2022, 21:5407/18/22

02/03/21

Hi everybody,

I used to play Sparta War of Empires, since 2014 till today. I never had any problem.

After the last upgrade of Plarium Play

, that I downloaded and installed to my Apple MacBook Pro, Mac OS High Sierra Version 10.13.6 it crash all the times, with the message :

" Plarium Play quit unexpectedly "

Is any solution about this problem? Could anyone help me?

Thanks in advance

harleQuinnModerator

Jul 21, 2022, 23:2007/21/22

02/24/19

7962

Nikos Polymeris

Hi everybody,

I used to play Sparta War of Empires, since 2014 till today. I never had any problem.

After the last upgrade of Plarium Play

, that I downloaded and installed to my Apple MacBook Pro, Mac OS High Sierra Version 10.13.6 it crash all the times, with the message :

" Plarium Play quit unexpectedly "

Is any solution about this problem? Could anyone help me?

Thanks in advance

I cannot, but perhaps someone can.

I will look into it.

Reshildship127

Dec 29, 2022, 15:4812/29/22

06/10/20

Hello people,

This bug just started happening to me. I am on macOS Ventura's latest version.

if anyone finds a way to fix this please let me know.

Thank you

RESH

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You cannot post comments.","title":"Plarium macOS crashes on start","authorRole":"","contentDraftJs":"","contentHtml":"<p>Was working fine in the last days. </p><br><p>Now I get this (Crashlog)\u0003</p><br><p>Process:               Plarium Play [1577]</p><p>Path:                  /Applications/Plarium Play.app/Contents/MacOS/Plarium Play</p><p>Identifier:            plariumplay</p><p>Version:               1.0 (1.0)</p><p>Code Type:             X86-64 (Native)</p><p>Parent Process:        ??? [1]</p><p>Responsible:           Plarium Play [1577]</p><p>User ID:               501</p><br><p>Date/Time:             2020-03-20 07:47:57.079 +0100</p><p>OS Version:            Mac OS X 10.15.3 (19D76)</p><p>Report Version:        12</p><p>Bridge OS Version:     4.2 (17P3050)</p><p>Anonymous UUID:        21EAEDC3-47E5-A391-7ACD-1935D3B718F6</p><br><br><p>Time Awake Since Boot: 890 seconds</p><br><p>System Integrity Protection: enabled</p><br><p>Crashed Thread:        17  Chrome_IOThread</p><br><p>Exception Type:        EXC_BREAKPOINT (SIGTRAP)</p><p>Exception Codes:       0x0000000000000002, 0x0000000000000000</p><p>Exception Note:        EXC_CORPSE_NOTIFY</p><br><p>Termination Signal:    Trace/BPT trap: 5</p><p>Termination Reason:    Namespace SIGNAL, Code 0x5</p><p>Terminating Process:   exc handler [1577]</p><br><p>Thread 17 Crashed:: Chrome_IOThread</p><p>0   org.chromium.ContentShell.framework\t0x0000000111b2041d 0x10e2be000 + 59122717</p><p>1   org.chromium.ContentShell.framework\t0x000000011069998c 0x10e2be000 + 37599628</p><p>2   org.chromium.ContentShell.framework\t0x000000011069b097 0x10e2be000 + 37605527</p><p>3   org.chromium.ContentShell.framework\t0x000000011069afd0 0x10e2be000 + 37605328</p><p>4   org.chromium.ContentShell.framework\t0x0000000111e1bd1e 0x10e2be000 + 62250270</p><p>5   org.chromium.ContentShell.framework\t0x0000000111e2272f 0x10e2be000 + 62277423</p><p>6   org.chromium.ContentShell.framework\t0x0000000111e275ca 0x10e2be000 + 62297546</p><p>7   org.chromium.ContentShell.framework\t0x0000000111e2782e 0x10e2be000 + 62298158</p><p>8   org.chromium.ContentShell.framework\t0x0000000111e278e7 0x10e2be000 + 62298343</p><p>9   org.chromium.ContentShell.framework\t0x0000000111bc3ced 0x10e2be000 + 59792621</p><p>10  org.chromium.ContentShell.framework\t0x0000000111bc3d89 0x10e2be000 + 59792777</p><p>11  org.chromium.ContentShell.framework\t0x0000000111b81603 0x10e2be000 + 59520515</p><p>12  org.chromium.ContentShell.framework\t0x0000000111b9aecf 0x10e2be000 + 59625167</p><p>13  org.chromium.ContentShell.framework\t0x0000000111b9ab47 0x10e2be000 + 59624263</p><p>14  org.chromium.ContentShell.framework\t0x0000000111c164d7 0x10e2be000 + 60130519</p><p>15  org.chromium.ContentShell.framework\t0x0000000111b9b6db 0x10e2be000 + 59627227</p><p>16  org.chromium.ContentShell.framework\t0x0000000111b60035 0x10e2be000 + 59383861</p><p>17  org.chromium.ContentShell.framework\t0x0000000111bc71be 0x10e2be000 + 59806142</p><p>18  org.chromium.ContentShell.framework\t0x0000000110636e54 0x10e2be000 + 37195348</p><p>19  org.chromium.ContentShell.framework\t0x0000000110636df4 0x10e2be000 + 37195252</p><p>20  org.chromium.ContentShell.framework\t0x0000000111bc758a 0x10e2be000 + 59807114</p><p>21  org.chromium.ContentShell.framework\t0x0000000111c04ecf 0x10e2be000 + 60059343</p><p>22  libsystem_pthread.dylib       \t0x00007fff69657e65 _pthread_start + 148</p><p>23  libsystem_pthread.dylib       \t0x00007fff6965383b thread_start + 15</p><p><br></p>","createdDate":"1584687480000","folderId":"680","id":"192184","authorId":"9188889","authorRegistered":"1582239240413","authorName":"Calanon","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/8.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"816","commentsCount":"13","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/680_account-issues/192184_plarium-macos-crashes-on-start/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/9039745/","commentUrl":"/en/comment/topic_766060/"},"strings":{"userRole":"","userId":"9039745","contentDraftJs":"","contentHtml":"Same here! Any fix for this?","userRegistered":"1577939228330","userCommentsCount":"1","userName":"benjamin21989","createdDate":"1585168246840","editedDate":"0","id":"766060","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/22.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"766060","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9270817/","commentUrl":"/en/comment/topic_767091/"},"strings":{"userRole":"","userId":"9270817","contentDraftJs":"","contentHtml":"<p>Same problem for me.</p><br><p>macOS Mojave 10.14.6</p><br><p>Plarium Play_debug.log</p><p><a href=\"//gist.github.com/basictheprogram/afff1bf6a7b24addc67d34c93a1c93e7\" rel=\"nofollow ugc\" target=\"_blank\">https://gist.github.com/basictheprogram/afff1bf6a7b24addc67d34c93a1c93e7</a><br></p><br><p>Maybe this bug?</p><p><a href=\"//bugs.chromium.org/p/chromium/issues/detail?id=796889\" rel=\"nofollow ugc\" target=\"_blank\">https://bugs.chromium.org/p/chromium/issues/detail?id=796889</a></p><br>Looks like things work on 10.13.x, so maybe just a Mohave or higher release bug?","userRegistered":"1571680067870","userCommentsCount":"4","userName":"basictheprogram","createdDate":"1585462688183","editedDate":"1585619682140","id":"767091","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"767091","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9270817/","commentUrl":"/en/comment/topic_768613/"},"strings":{"userRole":"","userId":"9270817","contentDraftJs":"","contentHtml":"Could we at least get confirmation this is a bus in macOS 10.14 and higher?","userRegistered":"1571680067870","userCommentsCount":"4","userName":"basictheprogram","createdDate":"1585876482710","editedDate":"0","id":"768613","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"768613","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8731677/","commentUrl":"/en/comment/topic_768834/"},"strings":{"userRole":"","userId":"8731677","contentDraftJs":"","contentHtml":"<p>Hey guys, please send support ticket about this here: <a href=\"//plarium.com/en/support/\" target=\"_blank\">https://plarium.com/en/support/<br></a></p><p>(Scroll down and find Raid, it will transfer you to your ticket)<br></p><br><p>In category select \"Loading / Running issue\" and in Device model specify that it's PC and Mac OS<br></p>","userRegistered":"1552778449137","userCommentsCount":"38","userName":"[ČSS] AgandaurCZE","createdDate":"1585935212040","editedDate":"0","id":"768834","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"768834","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9270817/","commentUrl":"/en/comment/topic_769133/"},"strings":{"userRole":"","userId":"9270817","contentDraftJs":"","contentHtml":"<p>Thanks for re-direct. Opened a ticket.</p><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=29db6393-c52c-4d27-bd09-f3d09579e62b\"><br>","userRegistered":"1571680067870","userCommentsCount":"4","userName":"basictheprogram","createdDate":"1586039988533","editedDate":"1586040111767","id":"769133","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"769133","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9298929/","commentUrl":"/en/comment/topic_771254/"},"strings":{"userRole":"","userId":"9298929","contentDraftJs":"","contentHtml":"I had the same issue. Here's how I fixed it. There was a folder in my ICLOUD called Plarium. I uninstalled the app and then deleted that folder then reinstalled and It worked. The issue started when i was lazy and just forced quit plarium to close raid instead of exiting normally. ","userRegistered":"1577332883070","userCommentsCount":"1","userName":"fallenistand","createdDate":"1586495323273","editedDate":"0","id":"771254","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"771254","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9270817/","commentUrl":"/en/comment/topic_771839/"},"strings":{"userRole":"","userId":"9270817","contentDraftJs":"","contentHtml":"<p>What version of macOS?</p><br><p>I used AppZapper to uninstall, reinstalled, still does not work for me.</p><br><p>I do not have a folder anywhere called Plarium now.<br><br><p>fallenistand said:</p><br><blockquote>I had the same issue. Here's how I fixed it. There was a folder in my ICLOUD called Plarium. I uninstalled the app and then deleted that folder then reinstalled and It worked. The issue started when i was lazy and just forced quit plarium to close raid instead of exiting normally. </blockquote><br></p>","userRegistered":"1571680067870","userCommentsCount":"4","userName":"basictheprogram","createdDate":"1586648357130","editedDate":"0","id":"771839","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"771839","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9032736/","commentUrl":"/en/comment/topic_771841/"},"strings":{"userRole":"","userId":"9032736","contentDraftJs":"","contentHtml":"<p>I am having same issue but with Windows PC.  I cannot get game to launch.  I hit launch button it says running for like a second and than goes back to launch.  I have now sent numerous tickets in and all I get back is that its on my end and not theirs and they wont fix it.  Looks like im not the only one having this issue so maybe they should reconsider their responses and actually look into the issue instead of sending out bogus responses stating they cant do anything about it.  Sounds to me its more like they dont want to do anything about it</p>","userRegistered":"1571881298957","userCommentsCount":"3","userName":"AngryPrick","createdDate":"1586648985290","editedDate":"0","id":"771841","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"771841","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9032736/","commentUrl":"/en/comment/topic_772058/"},"strings":{"userRole":"","userId":"9032736","contentDraftJs":"","contentHtml":"<p>I possibly found a solution to this issue.  It worked on my PC but not sure if it will work on MAC but I think its worth giving it a try.</p><p>1.  Delete Plarium and all game content from PC (this will not ruin your game ).</p><p>2.  Restart your PC</p><p>3.  Re download Plarium but into a different folder than what you previously had it in.  For example I had mine downloaded into the program 86 folder.  what I did was simply create a folder for Plarium in a different location on my PC.</p>4.  Re install the game and it should come right up and you will have all of your content intact.","userRegistered":"1571881298957","userCommentsCount":"3","userName":"AngryPrick","createdDate":"1586712614173","editedDate":"0","id":"772058","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"772058","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8330947/","commentUrl":"/en/comment/topic_772939/"},"strings":{"userRole":"","userId":"8330947","contentDraftJs":"","contentHtml":"<p>I was having a lot of crash trouble with Plarium Play and the Raid app on my Mac. It seemed to become more stable after I did the following: </p><p>Quit all running instances of Plarium Play or Raid Shadow Legends</p><p>Go to Users/[username]/Documents/PlariumPlay</p><p>Delete the Cache folder</p><p>Relaunch the game.</p><p>Cache is recreated. Game should work better.</p><br><p>Good luck.</p>","userRegistered":"1557437432630","userCommentsCount":"17","userName":"Ritualdevice","createdDate":"1586924510873","editedDate":"0","id":"772939","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/51737868.jpeg?v=1639084583"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"772939","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10931427/","commentUrl":"/en/comment/topic_1574579/"},"strings":{"userRole":"","userId":"10931427","contentDraftJs":"{\"blocks\":[{\"key\":\"4cumt\",\"text\":\"Hi everybody,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"df5m4\",\"text\":\"I used to play Sparta War of Empires, since 2014 till today. 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You cannot post comments.","title":"Plarium macOS crashes on start","authorRole":"","contentDraftJs":"","contentHtml":"<p>Was working fine in the last days. </p><br><p>Now I get this (Crashlog)\u0003</p><br><p>Process:               Plarium Play [1577]</p><p>Path:                  /Applications/Plarium Play.app/Contents/MacOS/Plarium Play</p><p>Identifier:            plariumplay</p><p>Version:               1.0 (1.0)</p><p>Code Type:             X86-64 (Native)</p><p>Parent Process:        ??? [1]</p><p>Responsible:           Plarium Play [1577]</p><p>User ID:               501</p><br><p>Date/Time:             2020-03-20 07:47:57.079 +0100</p><p>OS Version:            Mac OS X 10.15.3 (19D76)</p><p>Report Version:        12</p><p>Bridge OS Version:     4.2 (17P3050)</p><p>Anonymous UUID:        21EAEDC3-47E5-A391-7ACD-1935D3B718F6</p><br><br><p>Time Awake Since Boot: 890 seconds</p><br><p>System Integrity Protection: enabled</p><br><p>Crashed Thread:        17  Chrome_IOThread</p><br><p>Exception Type:        EXC_BREAKPOINT (SIGTRAP)</p><p>Exception Codes:       0x0000000000000002, 0x0000000000000000</p><p>Exception Note:        EXC_CORPSE_NOTIFY</p><br><p>Termination Signal:    Trace/BPT trap: 5</p><p>Termination Reason:    Namespace SIGNAL, Code 0x5</p><p>Terminating Process:   exc handler [1577]</p><br><p>Thread 17 Crashed:: Chrome_IOThread</p><p>0   org.chromium.ContentShell.framework\t0x0000000111b2041d 0x10e2be000 + 59122717</p><p>1   org.chromium.ContentShell.framework\t0x000000011069998c 0x10e2be000 + 37599628</p><p>2   org.chromium.ContentShell.framework\t0x000000011069b097 0x10e2be000 + 37605527</p><p>3   org.chromium.ContentShell.framework\t0x000000011069afd0 0x10e2be000 + 37605328</p><p>4   org.chromium.ContentShell.framework\t0x0000000111e1bd1e 0x10e2be000 + 62250270</p><p>5   org.chromium.ContentShell.framework\t0x0000000111e2272f 0x10e2be000 + 62277423</p><p>6   org.chromium.ContentShell.framework\t0x0000000111e275ca 0x10e2be000 + 62297546</p><p>7   org.chromium.ContentShell.framework\t0x0000000111e2782e 0x10e2be000 + 62298158</p><p>8   org.chromium.ContentShell.framework\t0x0000000111e278e7 0x10e2be000 + 62298343</p><p>9   org.chromium.ContentShell.framework\t0x0000000111bc3ced 0x10e2be000 + 59792621</p><p>10  org.chromium.ContentShell.framework\t0x0000000111bc3d89 0x10e2be000 + 59792777</p><p>11  org.chromium.ContentShell.framework\t0x0000000111b81603 0x10e2be000 + 59520515</p><p>12  org.chromium.ContentShell.framework\t0x0000000111b9aecf 0x10e2be000 + 59625167</p><p>13  org.chromium.ContentShell.framework\t0x0000000111b9ab47 0x10e2be000 + 59624263</p><p>14  org.chromium.ContentShell.framework\t0x0000000111c164d7 0x10e2be000 + 60130519</p><p>15  org.chromium.ContentShell.framework\t0x0000000111b9b6db 0x10e2be000 + 59627227</p><p>16  org.chromium.ContentShell.framework\t0x0000000111b60035 0x10e2be000 + 59383861</p><p>17  org.chromium.ContentShell.framework\t0x0000000111bc71be 0x10e2be000 + 59806142</p><p>18  org.chromium.ContentShell.framework\t0x0000000110636e54 0x10e2be000 + 37195348</p><p>19  org.chromium.ContentShell.framework\t0x0000000110636df4 0x10e2be000 + 37195252</p><p>20  org.chromium.ContentShell.framework\t0x0000000111bc758a 0x10e2be000 + 59807114</p><p>21  org.chromium.ContentShell.framework\t0x0000000111c04ecf 0x10e2be000 + 60059343</p><p>22  libsystem_pthread.dylib       \t0x00007fff69657e65 _pthread_start + 148</p><p>23  libsystem_pthread.dylib       \t0x00007fff6965383b thread_start + 15</p><p><br></p>","createdDate":"1584687480000","folderId":"680","id":"192184","authorId":"9188889","authorRegistered":"1582239240413","authorName":"Calanon","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/8.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"816","commentsCount":"13","likesCount":"0","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/680_account-issues/192184_plarium-macos-crashes-on-start/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/9039745/","commentUrl":"/en/comment/topic_766060/"},"strings":{"userRole":"","userId":"9039745","contentDraftJs":"","contentHtml":"Same here! Any fix for this?","userRegistered":"1577939228330","userCommentsCount":"1","userName":"benjamin21989","createdDate":"1585168246840","editedDate":"0","id":"766060","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/22.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"766060","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9270817/","commentUrl":"/en/comment/topic_767091/"},"strings":{"userRole":"","userId":"9270817","contentDraftJs":"","contentHtml":"<p>Same problem for me.</p><br><p>macOS Mojave 10.14.6</p><br><p>Plarium Play_debug.log</p><p><a href=\"//gist.github.com/basictheprogram/afff1bf6a7b24addc67d34c93a1c93e7\" rel=\"nofollow ugc\" target=\"_blank\">https://gist.github.com/basictheprogram/afff1bf6a7b24addc67d34c93a1c93e7</a><br></p><br><p>Maybe this bug?</p><p><a href=\"//bugs.chromium.org/p/chromium/issues/detail?id=796889\" rel=\"nofollow ugc\" target=\"_blank\">https://bugs.chromium.org/p/chromium/issues/detail?id=796889</a></p><br>Looks like things work on 10.13.x, so maybe just a Mohave or higher release bug?","userRegistered":"1571680067870","userCommentsCount":"4","userName":"basictheprogram","createdDate":"1585462688183","editedDate":"1585619682140","id":"767091","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"767091","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9270817/","commentUrl":"/en/comment/topic_768613/"},"strings":{"userRole":"","userId":"9270817","contentDraftJs":"","contentHtml":"Could we at least get confirmation this is a bus in macOS 10.14 and higher?","userRegistered":"1571680067870","userCommentsCount":"4","userName":"basictheprogram","createdDate":"1585876482710","editedDate":"0","id":"768613","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"768613","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8731677/","commentUrl":"/en/comment/topic_768834/"},"strings":{"userRole":"","userId":"8731677","contentDraftJs":"","contentHtml":"<p>Hey guys, please send support ticket about this here: <a href=\"//plarium.com/en/support/\" target=\"_blank\">https://plarium.com/en/support/<br></a></p><p>(Scroll down and find Raid, it will transfer you to your ticket)<br></p><br><p>In category select \"Loading / Running issue\" and in Device model specify that it's PC and Mac OS<br></p>","userRegistered":"1552778449137","userCommentsCount":"38","userName":"[ČSS] AgandaurCZE","createdDate":"1585935212040","editedDate":"0","id":"768834","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"768834","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9270817/","commentUrl":"/en/comment/topic_769133/"},"strings":{"userRole":"","userId":"9270817","contentDraftJs":"","contentHtml":"<p>Thanks for re-direct. Opened a ticket.</p><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=29db6393-c52c-4d27-bd09-f3d09579e62b\"><br>","userRegistered":"1571680067870","userCommentsCount":"4","userName":"basictheprogram","createdDate":"1586039988533","editedDate":"1586040111767","id":"769133","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"769133","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9298929/","commentUrl":"/en/comment/topic_771254/"},"strings":{"userRole":"","userId":"9298929","contentDraftJs":"","contentHtml":"I had the same issue. Here's how I fixed it. There was a folder in my ICLOUD called Plarium. I uninstalled the app and then deleted that folder then reinstalled and It worked. The issue started when i was lazy and just forced quit plarium to close raid instead of exiting normally. ","userRegistered":"1577332883070","userCommentsCount":"1","userName":"fallenistand","createdDate":"1586495323273","editedDate":"0","id":"771254","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"771254","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9270817/","commentUrl":"/en/comment/topic_771839/"},"strings":{"userRole":"","userId":"9270817","contentDraftJs":"","contentHtml":"<p>What version of macOS?</p><br><p>I used AppZapper to uninstall, reinstalled, still does not work for me.</p><br><p>I do not have a folder anywhere called Plarium now.<br><br><p>fallenistand said:</p><br><blockquote>I had the same issue. Here's how I fixed it. There was a folder in my ICLOUD called Plarium. I uninstalled the app and then deleted that folder then reinstalled and It worked. The issue started when i was lazy and just forced quit plarium to close raid instead of exiting normally. </blockquote><br></p>","userRegistered":"1571680067870","userCommentsCount":"4","userName":"basictheprogram","createdDate":"1586648357130","editedDate":"0","id":"771839","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"771839","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9032736/","commentUrl":"/en/comment/topic_771841/"},"strings":{"userRole":"","userId":"9032736","contentDraftJs":"","contentHtml":"<p>I am having same issue but with Windows PC.  I cannot get game to launch.  I hit launch button it says running for like a second and than goes back to launch.  I have now sent numerous tickets in and all I get back is that its on my end and not theirs and they wont fix it.  Looks like im not the only one having this issue so maybe they should reconsider their responses and actually look into the issue instead of sending out bogus responses stating they cant do anything about it.  Sounds to me its more like they dont want to do anything about it</p>","userRegistered":"1571881298957","userCommentsCount":"3","userName":"AngryPrick","createdDate":"1586648985290","editedDate":"0","id":"771841","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"771841","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9032736/","commentUrl":"/en/comment/topic_772058/"},"strings":{"userRole":"","userId":"9032736","contentDraftJs":"","contentHtml":"<p>I possibly found a solution to this issue.  It worked on my PC but not sure if it will work on MAC but I think its worth giving it a try.</p><p>1.  Delete Plarium and all game content from PC (this will not ruin your game ).</p><p>2.  Restart your PC</p><p>3.  Re download Plarium but into a different folder than what you previously had it in.  For example I had mine downloaded into the program 86 folder.  what I did was simply create a folder for Plarium in a different location on my PC.</p>4.  Re install the game and it should come right up and you will have all of your content intact.","userRegistered":"1571881298957","userCommentsCount":"3","userName":"AngryPrick","createdDate":"1586712614173","editedDate":"0","id":"772058","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"772058","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8330947/","commentUrl":"/en/comment/topic_772939/"},"strings":{"userRole":"","userId":"8330947","contentDraftJs":"","contentHtml":"<p>I was having a lot of crash trouble with Plarium Play and the Raid app on my Mac. It seemed to become more stable after I did the following: </p><p>Quit all running instances of Plarium Play or Raid Shadow Legends</p><p>Go to Users/[username]/Documents/PlariumPlay</p><p>Delete the Cache folder</p><p>Relaunch the game.</p><p>Cache is recreated. Game should work better.</p><br><p>Good luck.</p>","userRegistered":"1557437432630","userCommentsCount":"17","userName":"Ritualdevice","createdDate":"1586924510873","editedDate":"0","id":"772939","entityId":"192184","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/51737868.jpeg?v=1639084583"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"772939","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10931427/","commentUrl":"/en/comment/topic_1574579/"},"strings":{"userRole":"","userId":"10931427","contentDraftJs":"{\"blocks\":[{\"key\":\"4cumt\",\"text\":\"Hi everybody,\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"df5m4\",\"text\":\"I used to play Sparta War of Empires, since 2014 till today. 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