Unable to access my account

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Unable to access my account

Mar 18, 2020, 11:0003/18/20

03/15/20

Unable to access my account

I tried logging in the other day using both my plarium ID, my facebook loggin and my apple ID, and none of them work. Then I tried registering a new account using my original plarium ID mail, and turns out that worked. However now I cannot access my account, because when i start raid it is just a new game! My friends in my clan says that my account hasnt been online for a few days now, but since it is still in the clan I assume it still exists! I have tried contacting support but only get automated emails in response, I have now been almost 3 days without being able to play raid!

Anyone that has experienced this before or got any idea as to what I can do?

Comments

03mdallen

Mar 18, 2020, 18:4303/18/20

03/17/20

I have the same issue and have been waiting for an answer.

Geir Andersen

Mar 19, 2020, 12:0403/19/20

03/15/20

I still havent gotten a solution, they just send me automatic messages telling me to try things I have already tried.. This fucking sucks, now I am missing out on events, clan boss etc and I have put half a year into this game and a fuckton of money..

Sezzy

Mar 20, 2020, 05:2503/20/20

Mar 20, 2020, 05:26(edited)

02/15/19

2725

Geir Andersen said:

I still havent gotten a solution, they just send me automatic messages telling me to try things I have already tried.. This fucking sucks, now I am missing out on events, clan boss etc and I have put half a year into this game and a fuckton of money..

Pls pm me your ticket number.

bigbird1ba

Mar 22, 2020, 01:5503/22/20

03/22/20

It's just happened to me, I pressed log out by mistake . Logged back in into a new account, fb does to th same new account pls help

Lasanana

Mar 22, 2020, 19:2703/22/20

03/22/20

Same here....

Peter chanel

Mar 22, 2020, 21:5603/22/20

06/30/19

I'm also having the same issue have been for over a week.

It's Really starting to get on my wick now been playing the game for nearly over a year sent 3 emails and still no response???

bigbird1ba

Mar 23, 2020, 01:2903/23/20

03/22/20

i still managed to have account on mobile, as was playing on my tablet. signed into plarium from game, now it is lost on there too. have no access to game at all! i am also a clan leader of a full healthy running clan and cant even get on! plus I have spent money on this game! this is not on. the support here sucks

Horsenburger

Mar 23, 2020, 19:3903/23/20

12/31/19

I'm having the same issue, I can still play on the PC but mobile account has gone and I the site is telling me my email is invalid

bigbird1ba

Mar 26, 2020, 18:5603/26/20

03/22/20

still no reply, I have not been able to get on...I want a refund for all the money I have spent in the last 5 months, as I am obviously not getting what I have paid for!!! total is £339.81

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This fucking sucks, now I am missing out on events, clan boss etc and I have put half a year into this game and a fuckton of money..<br>","userRegistered":"1584296490777","userCommentsCount":"1","userName":"Geir Andersen","createdDate":"1584619466660","editedDate":"0","id":"763559","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://lh3.googleusercontent.com/a-/AOh14GjdBYh6r3BRkzPdTA7_bbk7Dw2AbwevDALrAPTj"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"763559","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_763827/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Geir Andersen said:</p><br><blockquote>I still havent gotten a solution, they just send me automatic messages telling me to try things I have already tried.. This fucking sucks, now I am missing out on events, clan boss etc and I have put half a year into this game and a fuckton of money..<br></blockquote><p>Hi</p>Pls pm me your ticket number.","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1584681913463","editedDate":"1584682005473","id":"763827","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"763827","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9254378/","commentUrl":"/en/comment/topic_764526/"},"strings":{"userRole":"","userId":"9254378","contentDraftJs":"","contentHtml":"It's just happened to me, I pressed log out by mistake . Logged back in into a new account, fb does to th same new account pls help","userRegistered":"1584841738987","userCommentsCount":"4","userName":"bigbird1ba","createdDate":"1584842141287","editedDate":"0","id":"764526","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/28.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764526","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9256327/","commentUrl":"/en/comment/topic_764885/"},"strings":{"userRole":"","userId":"9256327","contentDraftJs":"","contentHtml":"<p>Same here....</p>","userRegistered":"1584904021620","userCommentsCount":"1","userName":"Lasanana","createdDate":"1584905238193","editedDate":"0","id":"764885","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/old/forum/avatars/DefaultLogo180x180.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764885","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8411296/","commentUrl":"/en/comment/topic_764961/"},"strings":{"userRole":"","userId":"8411296","contentDraftJs":"","contentHtml":"<p>I'm also having the same issue have been for over a week.</p>It's Really starting to get on my wick now been playing the game for nearly over a year sent 3 emails and still no response??? ","userRegistered":"1561931239890","userCommentsCount":"1","userName":"Peter chanel","createdDate":"1584914215930","editedDate":"0","id":"764961","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/16.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764961","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9254378/","commentUrl":"/en/comment/topic_765019/"},"strings":{"userRole":"","userId":"9254378","contentDraftJs":"","contentHtml":"i still managed to have account on mobile, as was playing on my tablet. signed into plarium from game, now it is lost on there too. have no access to game at all! i am also a clan leader of a full healthy running clan and cant even get on! plus I have spent money on this game! this is not on. the support here sucks","userRegistered":"1584841738987","userCommentsCount":"4","userName":"bigbird1ba","createdDate":"1584926996387","editedDate":"0","id":"765019","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/28.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765019","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9258100/","commentUrl":"/en/comment/topic_765404/"},"strings":{"userRole":"","userId":"9258100","contentDraftJs":"","contentHtml":"<p>I'm having the same issue, I can still play on the PC but mobile account has gone and I the site is telling me my email is invalid</p><br>","userRegistered":"1577804520070","userCommentsCount":"2","userName":"Horsenburger","createdDate":"1584992381640","editedDate":"0","id":"765404","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765404","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9254378/","commentUrl":"/en/comment/topic_766363/"},"strings":{"userRole":"","userId":"9254378","contentDraftJs":"","contentHtml":"still no reply, I have not been able to get on...I want a refund for all the money I have spent in the last 5 months, as I am obviously not getting what I have paid for!!! 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This fucking sucks, now I am missing out on events, clan boss etc and I have put half a year into this game and a fuckton of money..<br>","userRegistered":"1584296490777","userCommentsCount":"1","userName":"Geir Andersen","createdDate":"1584619466660","editedDate":"0","id":"763559","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://lh3.googleusercontent.com/a-/AOh14GjdBYh6r3BRkzPdTA7_bbk7Dw2AbwevDALrAPTj"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"763559","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_763827/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Geir Andersen said:</p><br><blockquote>I still havent gotten a solution, they just send me automatic messages telling me to try things I have already tried.. This fucking sucks, now I am missing out on events, clan boss etc and I have put half a year into this game and a fuckton of money..<br></blockquote><p>Hi</p>Pls pm me your ticket number.","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1584681913463","editedDate":"1584682005473","id":"763827","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"763827","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9254378/","commentUrl":"/en/comment/topic_764526/"},"strings":{"userRole":"","userId":"9254378","contentDraftJs":"","contentHtml":"It's just happened to me, I pressed log out by mistake . Logged back in into a new account, fb does to th same new account pls help","userRegistered":"1584841738987","userCommentsCount":"4","userName":"bigbird1ba","createdDate":"1584842141287","editedDate":"0","id":"764526","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/28.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764526","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9256327/","commentUrl":"/en/comment/topic_764885/"},"strings":{"userRole":"","userId":"9256327","contentDraftJs":"","contentHtml":"<p>Same here....</p>","userRegistered":"1584904021620","userCommentsCount":"1","userName":"Lasanana","createdDate":"1584905238193","editedDate":"0","id":"764885","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/old/forum/avatars/DefaultLogo180x180.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764885","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8411296/","commentUrl":"/en/comment/topic_764961/"},"strings":{"userRole":"","userId":"8411296","contentDraftJs":"","contentHtml":"<p>I'm also having the same issue have been for over a week.</p>It's Really starting to get on my wick now been playing the game for nearly over a year sent 3 emails and still no response??? ","userRegistered":"1561931239890","userCommentsCount":"1","userName":"Peter chanel","createdDate":"1584914215930","editedDate":"0","id":"764961","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/16.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764961","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9254378/","commentUrl":"/en/comment/topic_765019/"},"strings":{"userRole":"","userId":"9254378","contentDraftJs":"","contentHtml":"i still managed to have account on mobile, as was playing on my tablet. signed into plarium from game, now it is lost on there too. have no access to game at all! i am also a clan leader of a full healthy running clan and cant even get on! plus I have spent money on this game! this is not on. the support here sucks","userRegistered":"1584841738987","userCommentsCount":"4","userName":"bigbird1ba","createdDate":"1584926996387","editedDate":"0","id":"765019","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/28.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765019","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9258100/","commentUrl":"/en/comment/topic_765404/"},"strings":{"userRole":"","userId":"9258100","contentDraftJs":"","contentHtml":"<p>I'm having the same issue, I can still play on the PC but mobile account has gone and I the site is telling me my email is invalid</p><br>","userRegistered":"1577804520070","userCommentsCount":"2","userName":"Horsenburger","createdDate":"1584992381640","editedDate":"0","id":"765404","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765404","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9254378/","commentUrl":"/en/comment/topic_766363/"},"strings":{"userRole":"","userId":"9254378","contentDraftJs":"","contentHtml":"still no reply, I have not been able to get on...I want a refund for all the money I have spent in the last 5 months, as I am obviously not getting what I have paid for!!! total is £339.81","userRegistered":"1584841738987","userCommentsCount":"4","userName":"bigbird1ba","createdDate":"1585248988080","editedDate":"0","id":"766363","entityId":"191999","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/28.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"766363","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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