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Guest account disappeared

Guest account disappeared

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Mar 8, 2020, 23:2503/08/20
03/08/20
2

Guest account disappeared

I had some troubles loading the game (Later found out It had to do with my cache XD) So I deleted and reinstalled the app. Now that I access the game once more it got me through the tutorial. I don’t have my previous  usernumber so I think I’m f up but wanted to give it a try. Is it possible to recover my previous guest account? 
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509
Comments
7
Comments
Mar 9, 2020, 05:0403/09/20
02/15/19
2725

HI

Pls contact with our support.

Thank you 

Mar 9, 2020, 14:1303/09/20
Mar 9, 2020, 14:36(edited)
10/06/19
1

 removed my account once again .... I'm a little angry .... here is my last GPA give me my account again ... my name is Belzegod I'm at lvl 53 not at 2. ..and I have 6 heroes at 60 and my group 800k power.... hurry up

Mar 10, 2020, 05:0503/10/20
02/15/19
2725

Hi

Pls contact with our support in game

Thank you 
Mar 10, 2020, 09:1903/10/20
02/20/20
3
hay im having the same problem and the same answer every time, now can i please get some guidance in the right direction without anyone telling me to contact in game, i can't find it in game and no one can tell me just if it is possible to retrieve the lost account
Mar 10, 2020, 09:4603/10/20
02/20/20
3

yho i lost my  account, due to your stupid plarium and not making the instruction clear on how to link it without having it reset now tell how are you gonna help me and fix this


Mar 18, 2020, 19:0603/18/20
03/08/20
2
Apparently Plarium support can solve the issue. You just need to provide them an email so they can link your guest account to that. I’m just waiting for confirmation from Andrew (Costumer Support Team).   :)
Mar 20, 2020, 00:0903/20/20
03/08/20
2
I got access to my guest account again. Both Andrew and Ivan from Costumer Support Team made it possible. 👍🏻