Account Missing or Deleted

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Account Missing or Deleted

Mar 4, 2020, 02:2803/04/20

03/04/20

Account Missing or Deleted

I was AFK for a bit and when I came back to my PC (I was using Plarium Play) it said I had logged in somewhere else (I didnt) and needed to reconnect. Then it brought up the login prompt when I restarted the app instead of auto-logging in like usual. When I logged back in with my email, it is making me start a new game. I opened a ticket with the support link but I dont know if those get addressed very well. The ticket number is 1654672.

Comments

sharkium

Mar 4, 2020, 04:0403/04/20

Mar 4, 2020, 04:07(edited)

12/18/19

328

Same with me, came back seeing the same message.
Also when i try to reset my password it just wont send me the mail.

MaxMeng

Mar 4, 2020, 04:3403/04/20

02/20/17

Hey Crable,

Found you here. I'll send you a screenshot of your User ID via DM. Your account can definitely be retrieved. It's still there.

Max

Crendon

Mar 4, 2020, 14:1303/04/20

03/04/20

The only response I got on the ticket is that my account is tied to another email. We know that since Max posted here too. We need my account back on my email and Maxs account put back on his. Does anyone read at this company?

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