Really?! Are you Crable? I didn't touch anything. Just helped you collect gems and pop the level-ups from your mine and pit. It's taken good care. Don't worry. I guess it's the new patch and server reboot got us here. Plarium is gonna release a patch with several new champions and new features. Gosh. Something similar happened last time when they released Battle Pass. Hope they can get our problem solved soon.

same happened to me....lost my account (log into another account).

I played a lot, spend money...and not.

me too...same happened to me....lost my account (log into another account).

I played a lot, spend money and my time... ..whats happened?? help me....my name in game is BeLzEbUUUU i'm lvl 53...

I got a reply from Plarium customer support yesterday verifying my details. Hopefully, they can figure out the problem ASAP. Guys you need to contact the support and provide with your transaction history. Take screenshots or give them a bank activity statement. Let's see how that goes. We should at least give Plarium an opportunity to right their wrong first.

My clanmate has the same issue as this. It happend today. All of a sudden there's a random guy logged into our clan m8s account saying he's on the wrong account... How can this even be possible. I've never heard of anything like it in any other game. Both of these guys have quite some money invested into the game aswell and one of them seems like he will quit the game now that this happend. Plarium needs to get their shit together and fix these issues asap or everyone will be gone from the game vry soon. there are even other people in my clan that's starting to think about leaving the game after this shit.

Hey Crendon and others,

I actually still have not received any response since then. I too grow tired of waiting. If this cannot be resolved soon enough, I will consider a full refund on my spendings.

Best,

Max