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Cannot have multiple amazon prime acocunts

Cannot have multiple amazon prime acocunts

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Feb 28, 2020, 16:2002/28/20
11/17/19
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Cannot have multiple amazon prime acocunts

Hello, so I logged in with my parents amazon account because I knew they had prime and I did not at the time. They have recently cancelled their subscription and I have activated prime on my own personal account. When I went to switch in game from their account to mine it says I cannot have two amazon accounts linked to one account. Is there a way to completely remove the history of their account off my profile so that I can log into mine? Any help would be appreciated! I want those 5 ancient for this x2 summon rates :P 

Edit: not sure if anyone has been having the same issue but the support page for the game will not load for me and freezes up (this is a recent thing and I know servers were just worked on so it might be something with that, just thought I would put it out there if anyone from tech support sees this)
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