Still Banned

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Feb 14, 2020, 12:4002/14/20

10/09/19

Still Banned

I've submitted 5 tickets (at least) and sent 2 emails (at least) and am still banned. The only responses I've gotten were automated. Is there anyone there that can help?

First ticket was issued 18 hours ago, and still no response, much less a response with any details.

Comments

schvatts

Feb 14, 2020, 15:3702/14/20

10/28/19

Same here.

aaron

Feb 14, 2020, 19:0102/14/20

10/09/19

My ban period has now expired...and been extended another 24 hours. And yet, no response whatsoever. Awesome.

pedro_hoff

Feb 15, 2020, 11:1502/15/20

Feb 15, 2020, 11:16(edited)

01/13/20

aaron said:

My ban period has now expired...and been extended another 24 hours. And yet, no response whatsoever. Awesome.

same here, today expired but now extended another 24 hours. You can unban your account? how to make this?

aaron

Feb 15, 2020, 13:3102/15/20

Feb 15, 2020, 13:33(edited)

10/09/19

Over 40 hours since first ticket. No response to tickets. No response to emails. No response on discord. No response on forums. Excellent CS

Current ban ends in 5.5 hours. Game gets uninstalled if not fixed by then.

mattseiman1

Feb 15, 2020, 14:1402/15/20

08/18/19

Im getting intermittently banned and cant purchases anything in game now. I can't make a support ticket in game and plarium has removed RAID from their support.website so i cant make a ticket there either . Anyome have their email?

aaron

Feb 15, 2020, 14:3602/15/20

10/09/19

They haven’t answered emails either

nicholas.takeshi

Feb 15, 2020, 15:2502/15/20

09/05/19

mine too, from 14th to 16th extend to tomorrow morning 9am...already been days 3 for locked account. my gold pass already lost 2 daily point=40 pts. delaying my tournament disrupt progress of my fusion, 2xdouble scared shard gone and my xp . all my losses plarium how to pay and return back to me?

aaron

Feb 15, 2020, 19:1202/15/20

10/09/19

And, day 3 of ban just started. Awesome

aaron

Feb 16, 2020, 19:2502/16/20

Feb 16, 2020, 19:27(edited)

10/09/19

Start of 4th day. No updates provided. Not really sure what the point of this part of the forum is.

nicholas.takeshi

Feb 17, 2020, 03:2702/17/20

09/05/19

Dear plarium team, are you crazy!! yours banned my account already from 14th to today 17th...........and without any explaination on the above locked account. how can your do bussiness like that, i spend money on my game progress gold pass and etc. how long that your team still require to resolve my problem!! dont send the auto reply message to me again because your cover list description dont have above issue as like me.

ID: um 20484423|20171669

aaron

Feb 17, 2020, 19:1402/17/20

10/09/19

Day 5 of ban just started. And now they’re deleting my posts on discord. Quality cs

Sezzy

Feb 18, 2020, 05:0402/18/20

02/15/19

2725

This issues will be fixed devs are workn on this.

Thank you for your patient.

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You can unban your account? how to make this?<br>","userRegistered":"1578946466320","userCommentsCount":"4","userName":"pedro_hoff","createdDate":"1581765302157","editedDate":"1581765363977","id":"750065","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"750065","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9173660/","commentUrl":"/en/comment/topic_750128/"},"strings":{"userRole":"","userId":"9173660","contentDraftJs":"","contentHtml":"<p>Over 40 hours since first ticket. No response to tickets. No response to emails. No response on discord. No response on forums. Excellent CS</p>Current ban ends in 5.5 hours. Game gets uninstalled if not fixed by then. ","userRegistered":"1570642812023","userCommentsCount":"11","userName":"aaron","createdDate":"1581773511777","editedDate":"1581773595093","id":"750128","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"750128","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8886211/","commentUrl":"/en/comment/topic_750143/"},"strings":{"userRole":"","userId":"8886211","contentDraftJs":"","contentHtml":"<p>Im getting intermittently banned and cant purchases anything in game now.  I can't make a support ticket in game and plarium has removed RAID from their support.website so i cant make a ticket there either .  Anyome have their email?</p>","userRegistered":"1566159512537","userCommentsCount":"1","userName":"mattseiman1","createdDate":"1581776098757","editedDate":"0","id":"750143","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/21.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750143","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9173660/","commentUrl":"/en/comment/topic_750154/"},"strings":{"userRole":"","userId":"9173660","contentDraftJs":"","contentHtml":"They haven’t answered emails either","userRegistered":"1570642812023","userCommentsCount":"11","userName":"aaron","createdDate":"1581777389387","editedDate":"0","id":"750154","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750154","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8695605/","commentUrl":"/en/comment/topic_750183/"},"strings":{"userRole":"","userId":"8695605","contentDraftJs":"","contentHtml":"mine too, from 14th to 16th extend to tomorrow morning 9am...already been days 3 for locked account. my gold pass already lost 2 daily point=40 pts. delaying my tournament  disrupt progress of my fusion, 2xdouble scared shard gone and my xp . all my losses plarium how to pay and return back to me?","userRegistered":"1567703955987","userCommentsCount":"3","userName":"nicholas.takeshi","createdDate":"1581780331387","editedDate":"0","id":"750183","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750183","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9173660/","commentUrl":"/en/comment/topic_750270/"},"strings":{"userRole":"","userId":"9173660","contentDraftJs":"","contentHtml":"And, day 3 of ban just started. Awesome","userRegistered":"1570642812023","userCommentsCount":"11","userName":"aaron","createdDate":"1581793972577","editedDate":"0","id":"750270","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750270","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9173660/","commentUrl":"/en/comment/topic_750650/"},"strings":{"userRole":"","userId":"9173660","contentDraftJs":"","contentHtml":"Start of 4th day. No updates provided. Not really sure what the point of this part of the forum is. ","userRegistered":"1570642812023","userCommentsCount":"11","userName":"aaron","createdDate":"1581881110830","editedDate":"1581881223750","id":"750650","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"750650","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8695605/","commentUrl":"/en/comment/topic_750781/"},"strings":{"userRole":"","userId":"8695605","contentDraftJs":"","contentHtml":"<p>Dear plarium team, are you crazy!! yours banned my account already from 14th to today 17th...........and without any explaination on the above locked account. how can your do bussiness like that, i spend money on my game progress gold pass and etc. how long that  your team still require to resolve my problem!! dont send the auto reply message to me again because your cover list description dont have above issue as like me.</p>ID: um 20484423|20171669","userRegistered":"1567703955987","userCommentsCount":"3","userName":"nicholas.takeshi","createdDate":"1581910039557","editedDate":"0","id":"750781","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750781","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9173660/","commentUrl":"/en/comment/topic_751186/"},"strings":{"userRole":"","userId":"9173660","contentDraftJs":"","contentHtml":"Day 5 of ban just started. And now they’re deleting my posts on discord. Quality cs ","userRegistered":"1570642812023","userCommentsCount":"11","userName":"aaron","createdDate":"1581966897943","editedDate":"0","id":"751186","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751186","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_751374/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi</p><br><p>This issues will be fixed devs are workn on this.</p><br>Thank you for your patient.<br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1582002289560","editedDate":"0","id":"751374","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751374","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You can unban your account? how to make this?<br>","userRegistered":"1578946466320","userCommentsCount":"4","userName":"pedro_hoff","createdDate":"1581765302157","editedDate":"1581765363977","id":"750065","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"750065","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9173660/","commentUrl":"/en/comment/topic_750128/"},"strings":{"userRole":"","userId":"9173660","contentDraftJs":"","contentHtml":"<p>Over 40 hours since first ticket. No response to tickets. No response to emails. No response on discord. No response on forums. Excellent CS</p>Current ban ends in 5.5 hours. Game gets uninstalled if not fixed by then. ","userRegistered":"1570642812023","userCommentsCount":"11","userName":"aaron","createdDate":"1581773511777","editedDate":"1581773595093","id":"750128","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"750128","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8886211/","commentUrl":"/en/comment/topic_750143/"},"strings":{"userRole":"","userId":"8886211","contentDraftJs":"","contentHtml":"<p>Im getting intermittently banned and cant purchases anything in game now.  I can't make a support ticket in game and plarium has removed RAID from their support.website so i cant make a ticket there either .  Anyome have their email?</p>","userRegistered":"1566159512537","userCommentsCount":"1","userName":"mattseiman1","createdDate":"1581776098757","editedDate":"0","id":"750143","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/21.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750143","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9173660/","commentUrl":"/en/comment/topic_750154/"},"strings":{"userRole":"","userId":"9173660","contentDraftJs":"","contentHtml":"They haven’t answered emails either","userRegistered":"1570642812023","userCommentsCount":"11","userName":"aaron","createdDate":"1581777389387","editedDate":"0","id":"750154","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750154","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8695605/","commentUrl":"/en/comment/topic_750183/"},"strings":{"userRole":"","userId":"8695605","contentDraftJs":"","contentHtml":"mine too, from 14th to 16th extend to tomorrow morning 9am...already been days 3 for locked account. my gold pass already lost 2 daily point=40 pts. delaying my tournament  disrupt progress of my fusion, 2xdouble scared shard gone and my xp . all my losses plarium how to pay and return back to me?","userRegistered":"1567703955987","userCommentsCount":"3","userName":"nicholas.takeshi","createdDate":"1581780331387","editedDate":"0","id":"750183","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750183","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9173660/","commentUrl":"/en/comment/topic_750270/"},"strings":{"userRole":"","userId":"9173660","contentDraftJs":"","contentHtml":"And, day 3 of ban just started. Awesome","userRegistered":"1570642812023","userCommentsCount":"11","userName":"aaron","createdDate":"1581793972577","editedDate":"0","id":"750270","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750270","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9173660/","commentUrl":"/en/comment/topic_750650/"},"strings":{"userRole":"","userId":"9173660","contentDraftJs":"","contentHtml":"Start of 4th day. No updates provided. Not really sure what the point of this part of the forum is. ","userRegistered":"1570642812023","userCommentsCount":"11","userName":"aaron","createdDate":"1581881110830","editedDate":"1581881223750","id":"750650","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"750650","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8695605/","commentUrl":"/en/comment/topic_750781/"},"strings":{"userRole":"","userId":"8695605","contentDraftJs":"","contentHtml":"<p>Dear plarium team, are you crazy!! yours banned my account already from 14th to today 17th...........and without any explaination on the above locked account. how can your do bussiness like that, i spend money on my game progress gold pass and etc. how long that  your team still require to resolve my problem!! dont send the auto reply message to me again because your cover list description dont have above issue as like me.</p>ID: um 20484423|20171669","userRegistered":"1567703955987","userCommentsCount":"3","userName":"nicholas.takeshi","createdDate":"1581910039557","editedDate":"0","id":"750781","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750781","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9173660/","commentUrl":"/en/comment/topic_751186/"},"strings":{"userRole":"","userId":"9173660","contentDraftJs":"","contentHtml":"Day 5 of ban just started. 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Quality cs ","userRegistered":"1570642812023","userCommentsCount":"11","userName":"aaron","createdDate":"1581966897943","editedDate":"0","id":"751186","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751186","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_751374/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi</p><br><p>This issues will be fixed devs are workn on this.</p><br>Thank you for your patient.<br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1582002289560","editedDate":"0","id":"751374","entityId":"188117","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751374","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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