Major rollback after the technical issue ban

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Major rollback after the technical issue ban

Feb 14, 2020, 04:3802/14/20

11/29/19

Major rollback after the technical issue ban

Hello,

My account was banned after being banned for "due to technical problems". But after the account was banned, I lost a lot of progress, there is a big reversal in progress, in gems, in silver, in the campaigns of my champions' dungeons and in-game purchases. Can this be looked after and fixed?

ACC ID um29281141 | 28799052

Comments

Sezzy

Feb 14, 2020, 07:2002/14/20

02/15/19

2725

Please submit a ticket to our support in game.

Thank you

iamulf

Feb 14, 2020, 07:4102/14/20

01/10/20

"Hello,

jburney1015

Feb 14, 2020, 07:5302/14/20

02/13/20

After some technical issues it banned me and completely erased all my progress and I had to start over and I spent a lot of time and money i want all my players and progress back or my money i dont want to cause a lot of issues with the company but i will if i must my money was stolen!

jburney1015

Feb 14, 2020, 08:0302/14/20

02/13/20

My account was banned and everything was lost and made me start a new game how do I get everything back

jburney1015

Feb 14, 2020, 08:0402/14/20

02/13/20

Mine was banned and erased and had to start over how do I get everything back because I spent a lot of time and money into this game

Rodrigo Ramos

Feb 14, 2020, 12:3402/14/20

11/29/19

Sezzy said:

Hi
Please submit a ticket to our support in game.
Thank you

Hello Sezzy

In game support dont work. I need your help.

Rodrigo Ramos

Feb 14, 2020, 13:0402/14/20

11/29/19

look: http://prntscr.com/r2asok

suport dont work

Rodrigo Ramos

Feb 14, 2020, 23:1102/14/20

11/29/19

Any update?

I cant contact support.

I lost battle point

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Can this be looked after and fixed?</span><br></p><p><span style=\"color: inherit;\"><br></span><span style=\"color: inherit;\">ACC ID um29281141 | 28799052</span></p>","createdDate":"1581655080000","folderId":"680","id":"188030","authorId":"9043406","authorRegistered":"1575000754987","authorName":"Rodrigo Ramos","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/25.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"408","commentsCount":"8","likesCount":"0","authorCommentsCount":"8","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/680_account-issues/188030_major-rollback-after-the-technical-issue-ban/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_749167/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi</p><p>Please submit a ticket to our support in game.</p>Thank you<br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1581664859540","editedDate":"0","id":"749167","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749167","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9028797/","commentUrl":"/en/comment/topic_749180/"},"strings":{"userRole":"","userId":"9028797","contentDraftJs":"","contentHtml":"<p>\"Hello,\r</p>\r<p>My account was banned after being banned for \"due to technical problems\". But after the account was banned, I lost a lot of progress, there is a big reversal in progress, in gems, in silver, in the campaigns of my champions' dungeons and in-game purchases. Can this be looked after and fixed?\"<br><br>Same happened to me, and my gold pass is gone and the money has left my bank account..</p>","userRegistered":"1578652319720","userCommentsCount":"3","userName":"iamulf","createdDate":"1581666096590","editedDate":"0","id":"749180","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749180","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9170537/","commentUrl":"/en/comment/topic_749186/"},"strings":{"userRole":"","userId":"9170537","contentDraftJs":"","contentHtml":"After some technical issues it banned me and completely erased all my progress and I had to start over and I spent a lot of time and money i want all my players and progress back or my money i dont want to cause a lot of issues with the company but i will if i must my money was stolen!","userRegistered":"1581579612323","userCommentsCount":"5","userName":"jburney1015","createdDate":"1581666810307","editedDate":"0","id":"749186","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/22.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749186","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9170537/","commentUrl":"/en/comment/topic_749192/"},"strings":{"userRole":"","userId":"9170537","contentDraftJs":"","contentHtml":"My account was banned and everything was lost and made me start a new game how do I get everything back","userRegistered":"1581579612323","userCommentsCount":"5","userName":"jburney1015","createdDate":"1581667427443","editedDate":"0","id":"749192","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/22.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749192","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9170537/","commentUrl":"/en/comment/topic_749193/"},"strings":{"userRole":"","userId":"9170537","contentDraftJs":"","contentHtml":"Mine was banned and erased and had to start over how do I get everything back because I spent a lot of time and money into this game","userRegistered":"1581579612323","userCommentsCount":"5","userName":"jburney1015","createdDate":"1581667475517","editedDate":"0","id":"749193","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/22.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749193","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9043406/","commentUrl":"/en/comment/topic_749352/"},"strings":{"userRole":"","userId":"9043406","contentDraftJs":"","contentHtml":"<p>Sezzy said:</p><br><blockquote><p>Hi</p><p>Please submit a ticket to our support in game.</p>Thank you<br></blockquote><blockquote><br></blockquote><blockquote>Hello Sezzy</blockquote><blockquote><br></blockquote><blockquote>In game support dont work. I need your help.</blockquote><br>","userRegistered":"1575000754987","userCommentsCount":"8","userName":"Rodrigo Ramos","createdDate":"1581683672523","editedDate":"0","id":"749352","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749352","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9043406/","commentUrl":"/en/comment/topic_749376/"},"strings":{"userRole":"","userId":"9043406","contentDraftJs":"","contentHtml":"<p>look: <a href=\"//prntscr.com/r2asok\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/r2asok</a></p><br><p>suport dont work</p>","userRegistered":"1575000754987","userCommentsCount":"8","userName":"Rodrigo Ramos","createdDate":"1581685499733","editedDate":"0","id":"749376","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749376","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9043406/","commentUrl":"/en/comment/topic_749799/"},"strings":{"userRole":"","userId":"9043406","contentDraftJs":"","contentHtml":"<p>Any update?</p><br><p>I cant contact support. </p><br>I lost battle point ","userRegistered":"1575000754987","userCommentsCount":"8","userName":"Rodrigo Ramos","createdDate":"1581721871340","editedDate":"0","id":"749799","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749799","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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But after the account was banned, I lost a lot of progress, there is a big reversal in progress, in gems, in silver, in the campaigns of my champions' dungeons and in-game purchases. Can this be looked after and fixed?\"<br><br>Same happened to me, and my gold pass is gone and the money has left my bank account..</p>","userRegistered":"1578652319720","userCommentsCount":"3","userName":"iamulf","createdDate":"1581666096590","editedDate":"0","id":"749180","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749180","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9170537/","commentUrl":"/en/comment/topic_749186/"},"strings":{"userRole":"","userId":"9170537","contentDraftJs":"","contentHtml":"After some technical issues it banned me and completely erased all my progress and I had to start over and I spent a lot of time and money i want all my players and progress back or my money i dont want to cause a lot of issues with the company but i will if i must my money was stolen!","userRegistered":"1581579612323","userCommentsCount":"5","userName":"jburney1015","createdDate":"1581666810307","editedDate":"0","id":"749186","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/22.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749186","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9170537/","commentUrl":"/en/comment/topic_749192/"},"strings":{"userRole":"","userId":"9170537","contentDraftJs":"","contentHtml":"My account was banned and everything was lost and made me start a new game how do I get everything back","userRegistered":"1581579612323","userCommentsCount":"5","userName":"jburney1015","createdDate":"1581667427443","editedDate":"0","id":"749192","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/22.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749192","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9170537/","commentUrl":"/en/comment/topic_749193/"},"strings":{"userRole":"","userId":"9170537","contentDraftJs":"","contentHtml":"Mine was banned and erased and had to start over how do I get everything back because I spent a lot of time and money into this game","userRegistered":"1581579612323","userCommentsCount":"5","userName":"jburney1015","createdDate":"1581667475517","editedDate":"0","id":"749193","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/22.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749193","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9043406/","commentUrl":"/en/comment/topic_749352/"},"strings":{"userRole":"","userId":"9043406","contentDraftJs":"","contentHtml":"<p>Sezzy said:</p><br><blockquote><p>Hi</p><p>Please submit a ticket to our support in game.</p>Thank you<br></blockquote><blockquote><br></blockquote><blockquote>Hello Sezzy</blockquote><blockquote><br></blockquote><blockquote>In game support dont work. I need your help.</blockquote><br>","userRegistered":"1575000754987","userCommentsCount":"8","userName":"Rodrigo Ramos","createdDate":"1581683672523","editedDate":"0","id":"749352","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749352","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9043406/","commentUrl":"/en/comment/topic_749376/"},"strings":{"userRole":"","userId":"9043406","contentDraftJs":"","contentHtml":"<p>look: <a href=\"//prntscr.com/r2asok\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/r2asok</a></p><br><p>suport dont work</p>","userRegistered":"1575000754987","userCommentsCount":"8","userName":"Rodrigo Ramos","createdDate":"1581685499733","editedDate":"0","id":"749376","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749376","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9043406/","commentUrl":"/en/comment/topic_749799/"},"strings":{"userRole":"","userId":"9043406","contentDraftJs":"","contentHtml":"<p>Any update?</p><br><p>I cant contact support. </p><br>I lost battle point ","userRegistered":"1575000754987","userCommentsCount":"8","userName":"Rodrigo Ramos","createdDate":"1581721871340","editedDate":"0","id":"749799","entityId":"188030","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749799","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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