Account unlocked but stuff missing

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Account unlocked but stuff missing

Feb 13, 2020, 22:5502/13/20

08/04/19

Account unlocked but stuff missing

My gold battle pass is not active after spending $30 on it. Artifacts I farmed for days are missing. Time spent and energy not refunded. Missing tournament. Missed clan boss attacks.

Compensation is pitiful. 1 sacred and 14 mil? Pft I want my stuff back and compensated better! Can’t even throw in some gems! I’ve spent hundreds on this game and you throw me scraps.

Comments

noloses149

Feb 13, 2020, 23:0702/13/20

05/13/19

923

icephoenix10 said:

My gold battle pass is not active after spending $30 on it. Artifacts I farmed for days are missing. Time spent and energy not refunded. Missing tournament. Missed clan boss attacks.

Compensation is pitiful. 1 sacred and 14 mil? Pft I want my stuff back and compensated better! Can’t even throw in some gems! I’ve spent hundreds on this game and you throw me scraps.

Hello, try to relog and see if it returns.

ice_phoenix_10

Feb 13, 2020, 23:0802/13/20

08/04/19

Done that several times

Imotekh

Feb 13, 2020, 23:1302/13/20

12/11/19

My pass is also missing after getting my account back.

4 akaunt

Feb 13, 2020, 23:1802/13/20

02/13/20

Same here, and I only got 10mil silver so I think the champs that we summoned but lost in the reset were given back and maybe the silver earned or was that a true comp gift? Either way I am underwhelmed and now I'm I. A new dragon tournament , don't have my battle Pass rewards, a new spider tournament starts in 9 hours along with a champion training event. I don't know if the consumable energy probs I used got comped during the time that was reset were given back... I wasn't keeping track of them. The no battle Pass hurts because of the missing energy and rewards. Not too mention the time I spent was lost. It really is a lack luster reward with an incomplete fix, I don't want to re purchase the battle Pass as my charge is still pending for the first.

ice_phoenix_10

Feb 14, 2020, 00:2702/14/20

08/04/19

Player ID if it helps um13554097 | 13366858

RaginTexan

Feb 14, 2020, 01:5202/14/20

09/07/19

I’m having the SAME exact issue. After my ban was lifted my progress for day or two was non-existent and the Gold Pass I purchased is ineffective and I’m unsure whether to repurchase as they’re going to refund our first or implement it back to where we were. I was on lvl like 36-38 of the Battle Pass and now I have nothing... I feel your pain brotha... I can understand bugs happen with updates... but damn...

hunting4devil

Feb 14, 2020, 02:0902/14/20

04/16/19

Same issue here.my gold pass is missing after ban. Plarium help and fix it. Money has been charged from card and also I lost two days worth of saves

iamzekiel

Feb 14, 2020, 06:2002/14/20

11/28/19

Same here, my account was banned and i cant play for like 2 days now. Tournaments are ending and starting, my xp potions that was used are probably expired now, no clan boss rewards, i hope i wouldnt lose any of my legendary or battle pass after my account unlocks.

damnedcarrot

Feb 14, 2020, 06:4502/14/20

07/28/19

You got a sacred shart and silver for compensation? The same thing happened to me and I got absolutely nothing! Unacceptable!

iamulf

Feb 14, 2020, 08:0402/14/20

01/10/20

exactly same thing happened to me...

gold pass lost, gems lost, xp lost, rank up on champions lost..

silver, commons, uncommons, one shard as compensation..

irl money lost.

have sent support tickets but nothing is happening

ice_phoenix_10

Feb 14, 2020, 18:3402/14/20

08/04/19

Still have this issue and no response on my ticket or email. Terrible customer service.

ice_phoenix_10

Feb 14, 2020, 23:2802/14/20

08/04/19

Where is the support and information?

gimligirl73

Feb 15, 2020, 00:4302/15/20

11/15/19

Still having issues still no raid pass. Whats up??

ice_phoenix_10

Feb 15, 2020, 20:2102/15/20

08/04/19

This is the worst support I've ever seen. No info or responses.

Muff

Feb 15, 2020, 22:0102/15/20

11/14/19

Spent the money on gold account bought all levels played a bit then got banned. Finally after 24 hours plus got back into game. Battle pass was gone. Characters were gone tume spent gone. Lost keys and clan boss chests etc etc.. compensation was crap imo. In game ticket is broke. Lost out on tournaments. Missing bad al Lazar and other duplicate legos. Not sure on epics as I had so many duplicates.. several emails to support with zero response.. spent several thousand dollars on this game and that's my choice but lack of even minimal support is terrible. Also my dumb ass took a chance and bought a second battle pass and all levels.. second time worked fine but zero response on refund for first purchase of battle pass.. this week has been let down plarium this crap customer service is on a whole new level of terrible.. not even sure how you can make it up at this point. But you can start with giving me back my damn characters and responding to my emails saying your atleast looking into it.. very very pathetic customer service

kehaiata2000

Feb 19, 2020, 17:2502/19/20

Feb 19, 2020, 18:24(edited)

12/01/19

I was banned due to technical issues for 1 day after I bought gold battle pass. Ban was lifted after day passed.I purchased all levels and silver reid card . Colected all rewards from battle pass and upgraded Wurlim Frosting to level 50. After today(2/19/2020) fix I miss all heroes, battle pass, silver raid card, 7000 energy and 2000000 silver. Also I fused Rhazin Scarhide and now have to fuse it again(takes a 1mil ). In addition to all that crap I have assented and leveled up camps that are sent back to the point they were a week ago, one 6* fully assented is now back ro 4 star. I'll give plarium time to fix it, but not spending another cent on the game anymore and if it's not fixed delete it and not palay at all.Not worth the time and money

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I’ve spent hundreds on this game and you throw me scraps.","createdDate":"1581634500000","folderId":"680","id":"187974","authorId":"9140147","authorRegistered":"1564904100560","authorName":"ice_phoenix_10","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"557","commentsCount":"16","likesCount":"0","authorCommentsCount":"10","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/680_account-issues/187974_account-unlocked-but-stuff-missing/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8496781/","commentUrl":"/en/comment/topic_748897/"},"strings":{"userRole":"","userId":"8496781","contentDraftJs":"","contentHtml":"<div class=\"user-name\">icephoenix10 said:</div><br><blockquote><p>My gold battle pass is not active after spending $30 on it. Artifacts I farmed for days are missing. Time spent and energy not refunded. Missing tournament. Missed clan boss attacks. </p><br>Compensation is pitiful. 1 sacred and 14 mil? Pft I want my stuff back and compensated better! Can’t even throw in some gems! I’ve spent hundreds on this game and you throw me scraps.</blockquote>Hello, try to relog and see if it returns.","userRegistered":"1557734527113","userCommentsCount":"923","userName":"noloses149","createdDate":"1581635268400","editedDate":"0","id":"748897","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748897","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_748898/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"Done that several times ","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581635319237","editedDate":"0","id":"748898","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748898","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9169781/","commentUrl":"/en/comment/topic_748905/"},"strings":{"userRole":"","userId":"9169781","contentDraftJs":"","contentHtml":"My pass is also missing after getting my account back. ","userRegistered":"1576039046043","userCommentsCount":"4","userName":"Imotekh","createdDate":"1581635623143","editedDate":"0","id":"748905","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748905","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9170202/","commentUrl":"/en/comment/topic_748916/"},"strings":{"userRole":"","userId":"9170202","contentDraftJs":"","contentHtml":"<p>Same here, and I only got 10mil silver so I think the champs that we summoned but lost in the reset were given back and maybe the silver earned or was that a true comp gift? Either way I am underwhelmed and now I'm I. A new dragon tournament , don't have my battle Pass rewards, a new spider tournament starts in 9 hours along with a champion training event. I don't know if the consumable energy probs I used got comped during the time that was reset were given back... I wasn't keeping track of them. The no battle Pass hurts because of the missing energy and rewards. Not too mention the time I spent was lost. It really is a lack luster reward with an incomplete fix, I don't want to re purchase the battle Pass as my charge is still pending for the first. </p>","userRegistered":"1581564655320","userCommentsCount":"5","userName":"4 akaunt","createdDate":"1581635939423","editedDate":"0","id":"748916","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748916","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_748949/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"Player ID if it helps um13554097 | 13366858","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581640078273","editedDate":"0","id":"748949","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748949","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8696852/","commentUrl":"/en/comment/topic_748996/"},"strings":{"userRole":"","userId":"8696852","contentDraftJs":"","contentHtml":"I’m having the SAME exact issue. After my ban was lifted my progress for day or two was non-existent and the Gold Pass I purchased is ineffective and I’m unsure whether to repurchase as they’re going to refund our first or implement it back to where we were. I was on lvl like 36-38 of the Battle Pass and now I have nothing... I feel your pain brotha... I can understand bugs happen with updates... but damn...","userRegistered":"1567834980707","userCommentsCount":"2","userName":"RaginTexan","createdDate":"1581645160383","editedDate":"0","id":"748996","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/57178114.jpeg.jpeg?v=1614727409"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748996","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9043386/","commentUrl":"/en/comment/topic_749002/"},"strings":{"userRole":"","userId":"9043386","contentDraftJs":"","contentHtml":"Same issue here.my gold pass is missing after ban. Plarium help and fix it. Money has been charged from card and also I lost two days worth of saves","userRegistered":"1555394227170","userCommentsCount":"5","userName":"hunting4devil","createdDate":"1581646151647","editedDate":"0","id":"749002","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749002","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9171943/","commentUrl":"/en/comment/topic_749131/"},"strings":{"userRole":"","userId":"9171943","contentDraftJs":"","contentHtml":"Same here, my account was banned and i cant play for like 2 days now. Tournaments are ending and starting, my xp potions that was used are probably expired now, no clan boss rewards, i hope i wouldnt lose any of my legendary or battle pass after my account unlocks.","userRegistered":"1574949025790","userCommentsCount":"2","userName":"iamzekiel","createdDate":"1581661226640","editedDate":"0","id":"749131","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749131","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8802056/","commentUrl":"/en/comment/topic_749146/"},"strings":{"userRole":"","userId":"8802056","contentDraftJs":"","contentHtml":"You got a sacred shart and silver for compensation? The same thing happened to me and I got absolutely nothing! Unacceptable!","userRegistered":"1564286474310","userCommentsCount":"18","userName":"damnedcarrot","createdDate":"1581662756803","editedDate":"0","id":"749146","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/08.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749146","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9028797/","commentUrl":"/en/comment/topic_749194/"},"strings":{"userRole":"","userId":"9028797","contentDraftJs":"","contentHtml":"<p>exactly same thing happened to me...</p><p>gold pass lost, gems lost, xp lost, rank up on champions lost..</p><p>silver, commons, uncommons, one shard as compensation..</p><p>irl money lost. </p><p>have sent support tickets but nothing is happening</p>","userRegistered":"1578652319720","userCommentsCount":"3","userName":"iamulf","createdDate":"1581667487493","editedDate":"0","id":"749194","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749194","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_749615/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"Still have this issue and no response on my ticket or email. Terrible customer service.","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581705295510","editedDate":"0","id":"749615","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749615","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_749803/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"Where is the support and information?","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581722883070","editedDate":"0","id":"749803","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749803","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8911411/","commentUrl":"/en/comment/topic_749833/"},"strings":{"userRole":"","userId":"8911411","contentDraftJs":"","contentHtml":"Still having issues still no raid pass.  Whats up??","userRegistered":"1573839698950","userCommentsCount":"1","userName":"gimligirl73","createdDate":"1581727381740","editedDate":"0","id":"749833","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749833","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_750290/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"This is the worst support I've ever seen. No info or responses.","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581798104503","editedDate":"0","id":"750290","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750290","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9177556/","commentUrl":"/en/comment/topic_750321/"},"strings":{"userRole":"","userId":"9177556","contentDraftJs":"","contentHtml":"Spent the money on gold account bought all levels played a bit then got banned. Finally after 24 hours plus got back into game. Battle pass was gone. Characters were gone tume spent gone. Lost keys and clan boss chests etc etc.. compensation was crap imo. In game ticket is broke. Lost out on tournaments. Missing bad al Lazar and other duplicate legos. Not sure on epics as I had so many duplicates.. several emails to support with zero response.. spent several thousand dollars on this game and that's my choice but lack of even minimal support is terrible.  Also my dumb ass took a chance and bought a second battle pass and all levels.. second time worked fine but zero response on refund for first purchase of battle pass.. this week has been let down plarium this crap customer service is on a whole new level  of terrible.. not even sure how you can make it up at this point. But you can start with giving me back my damn characters and responding to my emails saying your atleast looking into it.. very very pathetic customer service","userRegistered":"1573692240350","userCommentsCount":"5","userName":"Muff","createdDate":"1581804082290","editedDate":"0","id":"750321","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/58989018.jpeg?v=1692033838"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750321","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8948298/","commentUrl":"/en/comment/topic_752149/"},"strings":{"userRole":"","userId":"8948298","contentDraftJs":"","contentHtml":"<p>I was banned due to technical issues for 1 day after I bought  gold battle pass. Ban was lifted after day passed.I purchased all levels and silver reid card . Colected all rewards from battle pass and  upgraded Wurlim Frosting to level 50. After today(2/19/2020) fix I miss all heroes, battle pass, silver raid card, 7000 energy and 2000000 silver. Also I fused  Rhazin Scarhide and now have to fuse it again(takes a 1mil ). In addition to all that crap I have assented and leveled up camps that are sent back to the point they were a week ago, one 6* fully assented is now back ro 4 star. I'll give plarium time to fix it, but not spending another cent on the game anymore and if it's not fixed delete it and not palay at all.Not worth the time and money </p>","userRegistered":"1575232155613","userCommentsCount":"6","userName":"kehaiata2000","createdDate":"1582133130653","editedDate":"1582136690210","id":"752149","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"752149","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Artifacts I farmed for days are missing. Time spent and energy not refunded. Missing tournament. Missed clan boss attacks. </p><br>Compensation is pitiful. 1 sacred and 14 mil? Pft I want my stuff back and compensated better! Can’t even throw in some gems! I’ve spent hundreds on this game and you throw me scraps.</blockquote>Hello, try to relog and see if it returns.","userRegistered":"1557734527113","userCommentsCount":"923","userName":"noloses149","createdDate":"1581635268400","editedDate":"0","id":"748897","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748897","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_748898/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"Done that several times ","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581635319237","editedDate":"0","id":"748898","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748898","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9169781/","commentUrl":"/en/comment/topic_748905/"},"strings":{"userRole":"","userId":"9169781","contentDraftJs":"","contentHtml":"My pass is also missing after getting my account back. ","userRegistered":"1576039046043","userCommentsCount":"4","userName":"Imotekh","createdDate":"1581635623143","editedDate":"0","id":"748905","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748905","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9170202/","commentUrl":"/en/comment/topic_748916/"},"strings":{"userRole":"","userId":"9170202","contentDraftJs":"","contentHtml":"<p>Same here, and I only got 10mil silver so I think the champs that we summoned but lost in the reset were given back and maybe the silver earned or was that a true comp gift? Either way I am underwhelmed and now I'm I. A new dragon tournament , don't have my battle Pass rewards, a new spider tournament starts in 9 hours along with a champion training event. I don't know if the consumable energy probs I used got comped during the time that was reset were given back... I wasn't keeping track of them. The no battle Pass hurts because of the missing energy and rewards. Not too mention the time I spent was lost. It really is a lack luster reward with an incomplete fix, I don't want to re purchase the battle Pass as my charge is still pending for the first. </p>","userRegistered":"1581564655320","userCommentsCount":"5","userName":"4 akaunt","createdDate":"1581635939423","editedDate":"0","id":"748916","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748916","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_748949/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"Player ID if it helps um13554097 | 13366858","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581640078273","editedDate":"0","id":"748949","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748949","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8696852/","commentUrl":"/en/comment/topic_748996/"},"strings":{"userRole":"","userId":"8696852","contentDraftJs":"","contentHtml":"I’m having the SAME exact issue. After my ban was lifted my progress for day or two was non-existent and the Gold Pass I purchased is ineffective and I’m unsure whether to repurchase as they’re going to refund our first or implement it back to where we were. I was on lvl like 36-38 of the Battle Pass and now I have nothing... I feel your pain brotha... I can understand bugs happen with updates... but damn...","userRegistered":"1567834980707","userCommentsCount":"2","userName":"RaginTexan","createdDate":"1581645160383","editedDate":"0","id":"748996","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/57178114.jpeg.jpeg?v=1614727409"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748996","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9043386/","commentUrl":"/en/comment/topic_749002/"},"strings":{"userRole":"","userId":"9043386","contentDraftJs":"","contentHtml":"Same issue here.my gold pass is missing after ban. Plarium help and fix it. Money has been charged from card and also I lost two days worth of saves","userRegistered":"1555394227170","userCommentsCount":"5","userName":"hunting4devil","createdDate":"1581646151647","editedDate":"0","id":"749002","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749002","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9171943/","commentUrl":"/en/comment/topic_749131/"},"strings":{"userRole":"","userId":"9171943","contentDraftJs":"","contentHtml":"Same here, my account was banned and i cant play for like 2 days now. Tournaments are ending and starting, my xp potions that was used are probably expired now, no clan boss rewards, i hope i wouldnt lose any of my legendary or battle pass after my account unlocks.","userRegistered":"1574949025790","userCommentsCount":"2","userName":"iamzekiel","createdDate":"1581661226640","editedDate":"0","id":"749131","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749131","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8802056/","commentUrl":"/en/comment/topic_749146/"},"strings":{"userRole":"","userId":"8802056","contentDraftJs":"","contentHtml":"You got a sacred shart and silver for compensation? The same thing happened to me and I got absolutely nothing! Unacceptable!","userRegistered":"1564286474310","userCommentsCount":"18","userName":"damnedcarrot","createdDate":"1581662756803","editedDate":"0","id":"749146","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/08.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749146","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9028797/","commentUrl":"/en/comment/topic_749194/"},"strings":{"userRole":"","userId":"9028797","contentDraftJs":"","contentHtml":"<p>exactly same thing happened to me...</p><p>gold pass lost, gems lost, xp lost, rank up on champions lost..</p><p>silver, commons, uncommons, one shard as compensation..</p><p>irl money lost. </p><p>have sent support tickets but nothing is happening</p>","userRegistered":"1578652319720","userCommentsCount":"3","userName":"iamulf","createdDate":"1581667487493","editedDate":"0","id":"749194","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749194","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_749615/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"Still have this issue and no response on my ticket or email. Terrible customer service.","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581705295510","editedDate":"0","id":"749615","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749615","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_749803/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"Where is the support and information?","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581722883070","editedDate":"0","id":"749803","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749803","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8911411/","commentUrl":"/en/comment/topic_749833/"},"strings":{"userRole":"","userId":"8911411","contentDraftJs":"","contentHtml":"Still having issues still no raid pass.  Whats up??","userRegistered":"1573839698950","userCommentsCount":"1","userName":"gimligirl73","createdDate":"1581727381740","editedDate":"0","id":"749833","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"749833","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9140147/","commentUrl":"/en/comment/topic_750290/"},"strings":{"userRole":"","userId":"9140147","contentDraftJs":"","contentHtml":"This is the worst support I've ever seen. No info or responses.","userRegistered":"1564904100560","userCommentsCount":"10","userName":"ice_phoenix_10","createdDate":"1581798104503","editedDate":"0","id":"750290","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750290","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9177556/","commentUrl":"/en/comment/topic_750321/"},"strings":{"userRole":"","userId":"9177556","contentDraftJs":"","contentHtml":"Spent the money on gold account bought all levels played a bit then got banned. Finally after 24 hours plus got back into game. Battle pass was gone. Characters were gone tume spent gone. Lost keys and clan boss chests etc etc.. compensation was crap imo. In game ticket is broke. Lost out on tournaments. Missing bad al Lazar and other duplicate legos. Not sure on epics as I had so many duplicates.. several emails to support with zero response.. spent several thousand dollars on this game and that's my choice but lack of even minimal support is terrible.  Also my dumb ass took a chance and bought a second battle pass and all levels.. second time worked fine but zero response on refund for first purchase of battle pass.. this week has been let down plarium this crap customer service is on a whole new level  of terrible.. not even sure how you can make it up at this point. But you can start with giving me back my damn characters and responding to my emails saying your atleast looking into it.. very very pathetic customer service","userRegistered":"1573692240350","userCommentsCount":"5","userName":"Muff","createdDate":"1581804082290","editedDate":"0","id":"750321","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/58989018.jpeg?v=1692033838"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"750321","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8948298/","commentUrl":"/en/comment/topic_752149/"},"strings":{"userRole":"","userId":"8948298","contentDraftJs":"","contentHtml":"<p>I was banned due to technical issues for 1 day after I bought  gold battle pass. Ban was lifted after day passed.I purchased all levels and silver reid card . Colected all rewards from battle pass and  upgraded Wurlim Frosting to level 50. After today(2/19/2020) fix I miss all heroes, battle pass, silver raid card, 7000 energy and 2000000 silver. Also I fused  Rhazin Scarhide and now have to fuse it again(takes a 1mil ). In addition to all that crap I have assented and leveled up camps that are sent back to the point they were a week ago, one 6* fully assented is now back ro 4 star. I'll give plarium time to fix it, but not spending another cent on the game anymore and if it's not fixed delete it and not palay at all.Not worth the time and money </p>","userRegistered":"1575232155613","userCommentsCount":"6","userName":"kehaiata2000","createdDate":"1582133130653","editedDate":"1582136690210","id":"752149","entityId":"187974","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"752149","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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