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Account wont log in and has vanished.

Account wont log in and has vanished.

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Jan 27, 2020, 21:5901/27/20
01/27/20
0

Account wont log in and has vanished.

I started playing on PC play app i grinded to level 29 got a 5 star champ and purchased store items.....i notice amazon prime was offering free stuff if u link the accounts so i tried to download the raid on my phone and it created a whole new account now ive logged back into the PC version and its the while new account i cant get access to my level 29 account ive been working on.....
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Jan 27, 2020, 23:0901/27/20
05/13/19
923
Daryl Stevens said:

I started playing on PC play app i grinded to level 29 got a 5 star champ and purchased store items.....i notice amazon prime was offering free stuff if u link the accounts so i tried to download the raid on my phone and it created a whole new account now ive logged back into the PC version and its the while new account i cant get access to my level 29 account ive been working on.....
Hello, was your account linked to facebook or plarium?
Jan 27, 2020, 23:4001/27/20
Jan 27, 2020, 23:41(edited)
01/27/20
2
it was a gmail account i used to log into the play app and started playing its not linked to a plarium account as far as im aware off, ive been messing around trying to link it to mobile and somehow its now linked the email to a new account now i cant access the main account :S...if not linked to facebook nor plarium it was just a gmail account i used to sign into the app
Jan 28, 2020, 13:0501/28/20
01/27/20
2
while im speaking to a Mod via the chat they also reponded to my suppirt ticket....instead of fixing my problem it was a generic copy  paste email....do they not think i tried the steps before i submitted a support ticket....there help system is so hard and such a long processs to deal with and get a issue fixed ugh