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I can't access my game!

I can't access my game!

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Jan 24, 2020, 19:3801/24/20
10/09/19
2

I can't access my game!

I have been playing for nearly a year and spent thousands of dollars on in-app purchases. Today, I got a message while I was playing that said the game couldn't connect to my Apple ID and I needed to log in (I am playing on my iPhone). I went to my account page and it was logged in already. So, I logged out. But, when I went to log back in, my entire game is gone. It just keep starting from the beginning as if i am playing a new game. There's no login page at all. I'm kinda freaking out. I have a plarium account and logged in with Facebook. Can someone please tell me what to do to get my game back? I had 16 legendaries. I have been super committed to this game, and to lose all of it would be devastating--not to mention that I really would be out thousands of dollars. Please help!
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Jan 26, 2020, 00:2001/26/20
05/13/19
923
klharman5 said:

I have been playing for nearly a year and spent thousands of dollars on in-app purchases. Today, I got a message while I was playing that said the game couldn't connect to my Apple ID and I needed to log in (I am playing on my iPhone). I went to my account page and it was logged in already. So, I logged out. But, when I went to log back in, my entire game is gone. It just keep starting from the beginning as if i am playing a new game. There's no login page at all. I'm kinda freaking out. I have a plarium account and logged in with Facebook. Can someone please tell me what to do to get my game back? I had 16 legendaries. I have been super committed to this game, and to lose all of it would be devastating--not to mention that I really would be out thousands of dollars. Please help!
Hello, did you link your account to facebook or plarium?