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My app reset, I lost my account

My app reset, I lost my account

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Jan 10, 2020, 03:3601/10/20
01/10/20
0

My app reset, I lost my account

i went to log in this evening and the app reset itself.  I was logged into my amazon account if that helps the recovery process.


As an aside, I tried to  make a Planarium account earlier and  it returned an error about server connection issues or something.  


I'm hoping my account isn't lost, I was starting to get  some cool stuff.
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Jan 10, 2020, 07:5601/10/20
02/15/19
2725

Hi

Please contact with our support with this email : [email protected]
Mar 13, 2020, 13:0803/13/20
Mar 13, 2020, 13:10(edited)
03/13/20
5

Id#43704153 ticket sent but support dont answer exept autoreplay  . Also i contact support on site on email ... everywhere but no one replay like 2 day or so


I want to restore not saved account