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Amazon Prime account not recognised.

Amazon Prime account not recognised.

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Dec 30, 2019, 11:2612/30/19
12/30/19
3

Amazon Prime account not recognised.

I’ve been trying to get the rewards for linking my Amazon Prime account to Raid, but a error msg comes up saying it’s not a prime account when it is. I checked my Amazon Prime account and it says it was linked to Raid on 17 December 2019. Can you please help as it is so frustrating when I have Amazon Prime and the game won’t let me have the rewards. Thank you kindly for any help. 
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11
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Dec 30, 2019, 12:3512/30/19
02/15/19
2725

Bravely Nolan said:


I’ve been trying to get the rewards for linking my Amazon Prime account to Raid, but a error msg comes up saying it’s not a prime account when it is. I checked my Amazon Prime account and it says it was linked to Raid on 17 December 2019. Can you please help as it is so frustrating when I have Amazon Prime and the game won’t let me have the rewards. Thank you kindly for any help. 

Hi

Its not possible to used shared account ?
Dec 30, 2019, 16:0812/30/19
12/30/19
3
Hiya. Thank you for your reply. I’m not sure what you mean. My Amazon Prime account is mine only and we watch films as a family on it. 
Dec 30, 2019, 18:5412/30/19
02/15/19
2725
Bravely Nolan said:

Hiya. Thank you for your reply. I’m not sure what you mean. My Amazon Prime account is mine only and we watch films as a family on it. 
I heard abt shared account thqt why i asked. Its not possible to claimed somewhere else the rewards? 
Dec 30, 2019, 20:5412/30/19
12/30/19
3
My Amazon Prime account is not a shared account. I do not understand why raid is saying it’s not a prime account when it is. So are you saying, even though I have a Amazon Prime account in good standing I cannot claim rewards and nothing can be done to help. 
Dec 30, 2019, 21:5812/30/19
05/13/19
923
Bravely Nolan said:

My Amazon Prime account is not a shared account. I do not understand why raid is saying it’s not a prime account when it is. So are you saying, even though I have a Amazon Prime account in good standing I cannot claim rewards and nothing can be done to help. 
Hello, Amazon prime video will not work it has to be a full amazon prime account.
Dec 30, 2019, 22:0212/30/19
Dec 30, 2019, 22:09(edited)
07/15/19
26

I am having the same message. Although I don’t know where to see if it is linked in my Prime account page. 


I linked it earlier and got the Ultimate Galek no problem. But the next set of rewards it’s telling me I don’t have an Amazon Prime account. Which I do!


What’s almost funny is that when I hit the message in game it throws me to the browser page of my Amazon Prime account!


P.s I’ve tried logging in and out of both my Prime and Plarium accounts. Nothing works.

P.p.s As you can clearly see below I have a full Prime account....



Dec 30, 2019, 22:3912/30/19
07/15/19
26

SOLUTION FOUND!!


1: Log out of all you devices with Amazon Prime.

2: Log out of all you APPS that use Amazon.

3: Log out of Raid.

4: Log into Raid. You will get the prompt to log into your Amazon account through the Raid app. 

5: You should now be able to collect the rewards.


P.s You MUST log out of ALL devices and APPS that amazon uses. I found my Amazon app was still logged in on my tablet. This was causing it to not work.

P.p.s Yes it is retarded. You know it. I know it. But these are the hoops we must go through to get our stuff!
Dec 31, 2019, 00:1012/31/19
12/31/19
3
Sezzy said:

Bravely Nolan said:


I’ve been trying to get the rewards for linking my Amazon Prime account to Raid, but a error msg comes up saying it’s not a prime account when it is. I checked my Amazon Prime account and it says it was linked to Raid on 17 December 2019. Can you please help as it is so frustrating when I have Amazon Prime and the game won’t let me have the rewards. Thank you kindly for any help. 

Hi

Its not possible to used shared account ?
My fiance shared her prime account with me and I was able to collect Ultimate Galek, bu now I'm getting an error stating that my account isn't a Prime account.
Dec 31, 2019, 02:1712/31/19
12/30/19
3
Just wanna say thank you for the quick replies. Looks like I’m not eligible for the rewards after all. I think the reward writing is a little bit misleading saying you need a Amazon Prime account which I have. But doesn’t tell you what level of prime you should have for the rewards, just says Amazon Prime. Anyways it’s still a fun game with a great community. Thank you all for your help. 
Mar 15, 2020, 18:4203/15/20
12/03/19
5

Bravely Nolan said:


i did not see the account to the left of the screen in the menu i have amazon account. had one before and had to call can you hook up [email protected] FalconLoneWolf