treonner said:

So I go to use my Amazon Prime account for the promo rewards and it tells me "This Prime account has already been used by another Raid Account" but I'm the only one in my household who plays Raid! I already read on these forums to contact Amazon Customer service and they weren't any help at all. Is there someone here who can help me? Anyone?

That error message indicates that Amazon Prime account was already used for a different account and that reward was claimed. 

I also have a similar issue and the support folks at Amazon with whom I chatted didn't even know about this offer on Raid.  

My husband and I both started playing Raid.  He used the Prime account for Galek, and shortly thereafter, decided to quit the game.  Now, I cannot use my Prime account to get the next drop due to the same message "This Prime account has already been used by another Raid Account".  I totally understand both of us not getting Galek and am ok with that, but it's my Prime account and I'm the only one still playing.  I would like the rest of the drops.  

This message is appearing when I try to click on 'collect' for this second drop.  No one else is trying to claim it but me.

Thanks in advance for any assistance.

Finnguala said:

I also have a similar issue and the support folks at Amazon with whom I chatted didn't even know about this offer on Raid.  

My husband and I both started playing Raid.  He used the Prime account for Galek, and shortly thereafter, decided to quit the game.  Now, I cannot use my Prime account to get the next drop due to the same message "This Prime account has already been used by another Raid Account".  I totally understand both of us not getting Galek and am ok with that, but it's my Prime account and I'm the only one still playing.  I would like the rest of the drops.  

This message is appearing when I try to click on 'collect' for this second drop.  No one else is trying to claim it but me.

Thanks in advance for any assistance.

Hi

fgomes67 said:

Finnguala I got the same answers, they fucking linked my amazon prime account to an account I did not even create. I uninstalled the game to use a creators link and get some free coins and on my new account it tells me that the amazon account is linked. This is so bulllshit.

Hi

Did you ever get a resolution to this? I get the same error (This amazon account has already been used by another Raid account) and have checked with Amazon and my account is NOT connected to another Raid account.

If nothing else it sounds like Plarium / Raid have either a security problem or a very glitchy login system.

I haven't been able to claim a Prime reward from day one using Raid.

I just started playing and was really happy that i can get some loot with my twitch/amazon prime. But sadly I received the same "This Prime account has already been used by another Raid Account". I'm the only one using this account and started playing an hour ago... How could this happen?

Any solutions?

Thanks in advance

Hi

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