'WELCOMEGIFT' not working (and other issues)

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'WELCOMEGIFT' not working (and other issues)

Elegia

Mar 12, 2025, 09:5803/12/25

03/12/25

'WELCOMEGIFT' not working (and other issues)

Hello there, new player here, some issues:

The Promo code 'Welcomegift' isn't working. I've literally been playing for only a day. I believe I'm around Level 25.

Also, with the Link Code from Hell Hades, that didn't work either. I added it to LDPlayer. Should I have originally added it to my Desktop's web browser instead of the emulator?

And ANOTHER issue! When playing with LDPlayer, I add my payment method to the game to try out the 7 Day trial for the RAid Pass.

Applying the payment, and it processes *forever*. THEN when I get annoyed and cancel it.. It tells me 'You are not eligible for the free trial'. Is this because the app glitched because I cancelled it out? I have NEVER played this game before yesterday.

Thanks for any insight.

Comments

dthorne04Moderator

Mar 12, 2025, 22:2803/12/25

12/30/20

6710

Hi,

You're likely too late for the new player promo code, but please contact support to double check that.

As well, your issue with LDPlayer could be related to the emulator you're using but you can also ask support about that.

Overall, best to contact support directly about these.

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