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Ticket from December 17th - STILL NOT FIXED.

Ticket from December 17th - STILL NOT FIXED.

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Jan 14, 2025, 04:1401/14/25
11/02/21
1

Ticket from December 17th - STILL NOT FIXED.

Ticket ID: 6080120 - Created December 17th, 2024.

I have received the usual Copy/Paste responses from Plarium "Support", but not one 'real person' has contacted me in nearly a month regarding my open ticket.

I have been told that a "Specialist" would reply within 48hrs of a message sent back to me on January 4th. Obviously it has been over 48hrs since that message.


Can I please get this ticket rectified in time for the CVC?

Thank you.

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2
Comments
dthorne04Moderator
Jan 14, 2025, 05:4401/14/25
12/30/20
6514

Can you DM me with details about your case? Thank you. 

Jan 14, 2025, 23:2201/14/25
11/02/21
1
dthorne04

Can you DM me with details about your case? Thank you. 

Thank you, dthorne04!

I sent a few messages over with some more details.