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Support ticket without answer after 8 days

Support ticket without answer after 8 days

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Dec 27, 2024, 21:5512/27/24
10/13/24
1

Support ticket without answer after 8 days

Hello,

   I'm looking to get a response on my time sensitive support ticket. Is it normal to wait for more than a week for a response? I got the auto response saying I should get another response but nothing after that. Please advise and thank you!

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dthorne04Moderator
Dec 28, 2024, 03:3912/28/24
12/30/20
6508

Hi,

It can take some time for replies to show up - especially with it being the holiday season around the world. 

Dec 29, 2024, 23:2912/29/24
10/13/24
1

Down to a few days for help. Anyone here able to help me in game by chance?