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Nov 24, 2024, 09:5111/24/24
12/12/19
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Support feedback

Good afternoon, everyone,

I want to share my story. I've been playing for 5 years now, since the game was released. I followed all the rules of the game, helped developers with content.

One day, the hackers hacked my account, which is not surprising because I had strong heroes over the years, and then with the help of support I regained access to my account, but a week later I got banned again.

As I can guess, the attackers continued to try to hack my account, complained to support... and Plarium decided not to investigate and banned my account for suspicious actions.

For months, I tried to prove that it was the work of intruders, but no one heard me.

This is the rude way to treat loyal players who have spent hundreds of hours playing the game, brought many people to the raid, and donated thousands to the game.

I hope people will read this and help me get my account restored!


Translated with DeepL.com (free version)

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