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My saved game from my phone was reset when I logged in to my newly created Plarium Account

My saved game from my phone was reset when I logged in to my newly created Plarium Account

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Sep 15, 2024, 10:096 days
6 days
0

My saved game from my phone was reset when I logged in to my newly created Plarium Account

Hi I've been a premium player for 5 days and I've decided to make a plarium account so that I'd be able to keep my progress in the event that I switched phones. The problem is after logging in,  my save game is lost and I'm stuck to a new game. Can anyone help??

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dthorne04Moderator
Sep 15, 2024, 16:346 days
12/30/20
5990

I'm unsure of what went wrong but I'd contact support and see if they can assist.