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This Plarium ID is already connected to another Raid account.

This Plarium ID is already connected to another Raid account.

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Aug 28, 2024, 16:4108/28/24
08/25/24
1

This Plarium ID is already connected to another Raid account.

I enter the credentials of a brand new plarium account -> it says login successful -> I press "Back to the game" -> Pop up appears saying "This plarium ID is already connected to another Raid account. Create a new Plarium ID to protect this account."

I've created 4 new Plarium accounts and it doesn't work. And I've tested one new account and yeah, it's not connected to anything and just starts a new game. 

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dthorne04Moderator
Aug 29, 2024, 17:0508/29/24
12/30/20
6162

Can you open a support ticket and see if they can shed light on it? 

Sep 1, 2024, 16:0509/01/24
08/25/24
1
dthorne04

Can you open a support ticket and see if they can shed light on it? 

I opened a support ticket the same day. Was met with an instant automated bot response saying they have received a lot of requests thus the response time may be longer than usual. It's been 5 days now and I am yet to receive any feedback there.

Sep 6, 2024, 18:0009/06/24
11/08/18
1

I click on plarium play and on screen says update available. it want update, cant get to plarium play.