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Missing char

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Nov 4, 2019, 15:1911/04/19
10/23/19
1

Missing char

Hi Plarium,


Yesterday while playing I found myself missing one of my characters. My 5 star fully upgraded Kael with my best gear had disappeared. I never levelled anyone to 6 star and I don’t see any new character with much xp. I’m not sure what happened - maybe I hit something :(.

Is it at all possible to have my character returned or found? Can we roll back my account to around 12 hours ago? I’ve been playing for a while and to lose all of my best stuff would really suck. I have tried restarting redowoadimg and logging in and can’t get him back. 

um25147304 | 24717671

IPHONE x 

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576
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3
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Nov 5, 2019, 13:2811/05/19
02/15/19
2725

hotsizzle76 said:


Hi Plarium,


Yesterday while playing I found myself missing one of my characters. My 5 star fully upgraded Kael with my best gear had disappeared. I never levelled anyone to 6 star and I don’t see any new character with much xp. I’m not sure what happened - maybe I hit something :(.

Is it at all possible to have my character returned or found? Can we roll back my account to around 12 hours ago? I’ve been playing for a while and to lose all of my best stuff would really suck. I have tried restarting redowoadimg and logging in and can’t get him back. 

um25147304 | 24717671

IPHONE x 

Hi

Check your champs now. 
Nov 5, 2019, 22:3411/05/19
10/23/19
1

Hi! 


Still missing unfortunately.


Thank you

Feb 14, 2020, 19:5202/14/20
02/01/20
1

Hello, I opened a void Shard and revived a Psylar. I went back to check it a few minutes later after getting kicked off and now I can’t find her. Please help??? I was super excited to see her then she just disappeared. I could use a GM or Admin or something! Please and thank you