Account was banned due to "too many refunds"

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Account was banned due to "too many refunds"

sohabit

Oct 19, 2019, 21:2510/19/19

10/12/19

Account was banned due to "too many refunds"

Hello, guys!

Could you help me please?

About 12 hours ago i noticed that ~ 300 rubins and my exp boost just disapeared. I thought it somehow conneted to fact i've achieved lvl 30.

But today when i tried to lauch a game i got massage, that my account was banned due to too many refunds.

I didnt provide a single refund and dont even know how to do it actually.

I didnt recieve any money back and didnt get any email notification.

Also ima losing progress now, i spend my money and now lost access to account.

Would be great if you can do something with that.

Comments

AleksAG

Oct 21, 2019, 17:0710/21/19

09/30/19

today, i have this problem too

guojing0107

Oct 21, 2019, 17:2910/21/19

10/16/19

Same here. I have send in email and yet to get a response. Was gaming halfway and banned suddenly while in game. How do i even make refund while I am in game?

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