Banned for unfair reason

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Banned for unfair reason

BlankQQ

Oct 15, 2019, 16:1210/15/19

09/08/19

Banned for unfair reason

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nusonamuyisa

Oct 16, 2019, 13:2010/16/19

10/04/19

Good luck. It's not fair, but the devs don't care.

They banned me for "too many refunds" and I hadn't even requested a refund. Support has been totally unsympathetic to my case. I've missed out on events, gems, and XP because of it. They have stated several times that I would be getting a refund, but I still have not gotten a refund, even though I DO NOT WANT a refund. I mean, it's ridiculous. I'm pretty much done with this game. I'm gonna take my money to Eternium instead.

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