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unable to log back into mobile game using my plarium account.

unable to log back into mobile game using my plarium account.

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Oct 11, 2019, 20:5210/11/19
10/11/19
2

unable to log back into mobile game using my plarium account.

I logged out by accident on my ipad, when I relaunched the game it took me through the tutorial (really should have a way to skip that), but when I got to the login screen under the profile section it just keeps telling me that the e-mail address is already in use on another account.  

I'm not attempting to setup a new account, I'm just at the login portion, I have not clicked "Create ID".   But I still get the error. 
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985
Comments
9
Comments
Oct 13, 2019, 12:0010/13/19
05/24/19
2
My screen never gets past the authentication. Game will not load
Oct 16, 2019, 05:0510/16/19
10/13/19
4

I am having the exact same issue as the OP.


No solution in 5 days??


How do we log back into our accounts?

This seems like it should be really obvious but I cant find it for the life of me. 

Thank you,

Oct 16, 2019, 11:2910/16/19
10/10/19
1
Nearly same issue. I started playing on computer and wanted to play on phone, but it is impossible to log in with plarium Id, I get a message telling that the ID is already connected to another account... 
Nov 30, 2019, 17:2411/30/19
1
Same issue,,I'm a returning player and downloaded to a new phone and it tells me the same that email is linked to another account
Nov 30, 2019, 22:5411/30/19
05/13/19
923

darkecomm said:


I logged out by accident on my ipad, when I relaunched the game it took me through the tutorial (really should have a way to skip that), but when I got to the login screen under the profile section it just keeps telling me that the e-mail address is already in use on another account.  

I'm not attempting to setup a new account, I'm just at the login portion, I have not clicked "Create ID".   But I still get the error. 
Hello, PM me your in game id and a link to this post. I will see what i can find out.
Nov 30, 2019, 22:5411/30/19
05/13/19
923

CelticRebel said:


Same issue,,I'm a returning player and downloaded to a new phone and it tells me the same that email is linked to another account

Hello, PM me your in game id and a link to this post. I will see what i can find out.

Nov 30, 2019, 22:5511/30/19
05/13/19
923

dconverse said:


My screen never gets past the authentication. Game will not load

Hello, PM me your in game id and a link to this post. I will see what i can find out.

Feb 28, 2020, 18:0902/28/20
02/28/20
1
I'm having the same issue. Even tried setting up a new account to log out and back in. Nothing works. Needs to be fixed in game or I will leave a negative rating.
Feb 29, 2020, 00:2102/29/20
12/11/19
1
I'm having the same issue. except I'm still logged in on my computer thank god I have t logged out but I want to play on my phone can someone help me