Accidentally sold my personal best item when trying to upgrade - please help...!

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Accidentally sold my personal best item when trying to upgrade - please help...!

Oct 11, 2019, 03:4310/11/19

07/22/19

Accidentally sold my personal best item when trying to upgrade - please help...!

Normally I wouldn’t go to this length but I am hoping that Support can help retrieve an item that I accidentally sold when I was trying to level it. The item was a 6 star life steal rare crit rate gloves with 2 upgrades in crit damage. I got the item this morning and was leveling it this evening when I could no longer find the item. Pretty sure when I was selling a few items to get enough silver to try and level it from 15 to 16 the item was still tagged and was bulk sold when I hit sell.

Any help would be greatly appreciated. This was “THE” item I’ve been grinding for for my Royal Guard...

Player ID is um15791440 | 15564036

It was sold at roughly 9pm MDT (UTC -6) on 10/10/219.

I took this screenshot on my iPad this morning to show a friend and fellow RSL’er at work

Thanks

Comments

devin

Oct 12, 2019, 16:2710/12/19

07/22/19

Can a moderator please look at this?

Thanks

OpheliaA1Moderator

Oct 14, 2019, 10:4310/14/19

03/11/19

365

Hello DEVIN,

Thank you for reporting your case, I have looked into it and forwarded it to the support team, your item has been added back to your inventory, however we cannot control the sub stats of the item, but the set and the main stat is the same. I wish you all the best with your royal guard adventures.

regards

Ophe,

devin

Oct 14, 2019, 13:1910/14/19

07/22/19

Thank you very much! I appreciate the assistance and I will be much more careful on selling!

Have a great day!

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This was “THE” item I’ve been grinding for for my Royal Guard...</p><br><p>Player ID is um15791440 | 15564036</p><p>It was sold at roughly 9pm MDT (UTC -6) on 10/10/219. </p><br><p>I took this screenshot on my iPad this morning to show a friend and fellow RSL’er at work  </p><p>Thanks</p><br><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=67f1fdd3-ff9f-4474-9999-ed2b03c44978\"><br></p>","createdDate":"1570765380000","folderId":"680","id":"163159","authorId":"8802070","authorRegistered":"1563830976940","authorName":"devin","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"680","commentsCount":"3","likesCount":"0","authorCommentsCount":"7","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/680_account-issues/163159_accidentally-sold-my-personal-best-item-when-trying-to-upgrade---please-help----/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8802070/","commentUrl":"/en/comment/topic_690181/"},"strings":{"userRole":"","userId":"8802070","contentDraftJs":"","contentHtml":"<p>Can a moderator please look at this?</p><br>Thanks<br>","userRegistered":"1563830976940","userCommentsCount":"7","userName":"devin","createdDate":"1570897630290","editedDate":"0","id":"690181","entityId":"163159","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"690181","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7999098/","commentUrl":"/en/comment/topic_691005/"},"strings":{"userRole":"Moderator","userId":"7999098","contentDraftJs":"","contentHtml":"<p>Hello DEVIN,<br><br>Thank you for reporting your case, I have looked into it and forwarded it to the support team, your item has been added back to your inventory, however we cannot control the sub stats of the item, but the set and the main stat is the same. I wish you all the best with your royal guard adventures.<br><br>regards<br><br>Ophe, </p>","userRegistered":"1552310578210","userCommentsCount":"365","userName":"OpheliaA1","createdDate":"1571049794077","editedDate":"0","id":"691005","entityId":"163159","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/47107190.jpeg.jpeg?v=1589752072"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"691005","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8802070/","commentUrl":"/en/comment/topic_691046/"},"strings":{"userRole":"","userId":"8802070","contentDraftJs":"","contentHtml":"<p>Thank you very much!   I appreciate the assistance and I will be much more careful on selling!</p><br>Have a great day!<br>","userRegistered":"1563830976940","userCommentsCount":"7","userName":"devin","createdDate":"1571059180153","editedDate":"0","id":"691046","entityId":"163159","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"691046","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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