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Can't Log Into Raid Account on PC, loads some level 2 account

Can't Log Into Raid Account on PC, loads some level 2 account

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Sep 30, 2019, 10:1209/30/19
09/28/19
0

Can't Log Into Raid Account on PC, loads some level 2 account

Hi,


My Raid account which I've been playing on mobile for months is linked to a Plarium and Facebook account. I've logged into the Plarium account on Plarium Play and when I load the game it loads a level 2 account not my level 60.


Contacted support but haven't heard from them. Any help is grealty appreciated.
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3k
Comments
20
Comments
Sep 30, 2019, 17:3109/30/19
09/03/19
1
Same thing is happening to me
OpheliaA1Moderator
Oct 3, 2019, 11:4910/03/19
03/11/19
365

are you using your main account's email to to in to plarium play to get into the game to enter your account?


Oct 20, 2019, 03:5010/20/19
06/22/19
4
Same exact thing is happening to me. I've been playing on my phone and tablet for months. I downloaded it on my PC and it made me start a new account, the usual intro thing. But regardless what email/facebook I linked to it, it stayed with the account that was just created. Not the one I've had linked for months on my phone. Even when I used that info.
Oct 28, 2019, 06:4510/28/19
10/27/19
1
Same issue above. Any advise?
Nov 5, 2019, 00:5111/05/19
06/22/19
4
A helpful response from Plarium would be dope. Its bumming me out not being able to play my account on my PC.
Nov 5, 2019, 03:4711/05/19
02/15/19
2725

hatredincarnate27 said:


A helpful response from Plarium would be dope. Its bumming me out not being able to play my account on my PC.

Hi

Could you send me sone details from your issue? 
Nov 7, 2019, 18:0911/07/19
11/07/19
1
I'm having the same issue... anyone get some resolution?
Nov 7, 2019, 19:4811/07/19
02/15/19
2725

Charles Collins said:


I'm having the same issue... anyone get some resolution?

Hi


Could you send me sone details from your issue? 

Nov 8, 2019, 00:5411/08/19
11/07/19
2

hello, the same thing happens to me that I have a level 31 account on my mobile, I put the account in plarium play and I split a new one and when I finish the tutorial I can log in from profile settings. I need urgent help I am Spanish I would appreciate you answering me in my language or if it can be answered the same please



Nov 8, 2019, 06:1311/08/19
02/15/19
2725

Carlos Lazaro Martinez said:


hello, the same thing happens to me that I have a level 31 account on my mobile, I put the account in plarium play and I split a new one and when I finish the tutorial I can log in from profile settings. I need urgent help I am Spanish I would appreciate you answering me in my language or if it can be answered the same please



Hi

Please send email to [email protected] used by your mother language. 
Nov 8, 2019, 18:5211/08/19
05/11/19
1

hi

i have mobile account linked with facebook, how to link it with plarium?

when i trying to run my fb account on the pc it opens new account.

 how to run my mobile account on the pc?

Nov 8, 2019, 19:4211/08/19
02/15/19
2725

leonber said:


hi

i have mobile account linked with facebook, how to link it with plarium?

when i trying to run my fb account on the pc it opens new account.

 how to run my mobile account on the pc?

Hi

You have an option in game to link your gamn progress to plarium. id. After this you can play at pc too with plarium play. 
Dec 6, 2019, 22:3112/06/19
11/07/19
2
hola, n puedo aceder a mi cuenta de Raid en el pc , me habre una nueva partida y quiero jugar en la q tengo para movil necesito una solucion porfavor respondan rapido aparte me gaste mucho dinero en el juego y quiero seguir jugando porfavor respondan
Dec 7, 2019, 00:3812/07/19
05/13/19
923

Carlos Lazaro Martinez said:


hola, n puedo aceder a mi cuenta de Raid en el pc , me habre una nueva partida y quiero jugar en la q tengo para movil necesito una solucion porfavor respondan rapido aparte me gaste mucho dinero en el juego y quiero seguir jugando porfavor respondan

Deberá vincular su cuenta a su cuenta de Facebook o Plarium. Entonces podrás jugar en cualquier dispositivo que elijas

Dec 21, 2019, 00:1712/21/19
12/20/19
1

this is happening to me and it's clearly been happening to everyone for a while so maybe take some of that marketing budget and put it into fixing this s**t. Im sitting here being forced through a gruelling tutorial again just so i can follow forum advice and try and link my account manually through settings once i am done....this is ridiculous.

link account, carry on playing....it should be this simple

Dec 21, 2019, 18:2012/21/19
Dec 21, 2019, 18:26(edited)
2

I have the exact same issue as the above!

How do i get this fixed?

What info are you going to need to fix it?

Dec 22, 2019, 08:3312/22/19
02/15/19
2725
Ozzy said:

I have the exact same issue as the above!

How do i get this fixed?

What info are you going to need to fix it?

Did you used your plarium id login detail for login to plarium play, app? 
Dec 22, 2019, 09:1212/22/19
Dec 26, 2019, 19:16(edited)
2

Sezzy said:


Ozzy said:


I have the exact same issue as the above!

How do i get this fixed?

What info are you going to need to fix it?

Did you used your plarium id login detail for login to plarium play, app? 

Yes i did.

Could there gone something wrong with the linking from the phone (with FB login) to the linking of the plarium id?


Update:

Took another look now after beeing away over chrismas. And my acc on my mobile is no longer connected to my plarium id and i cant connect it to it either...

May 9, 2020, 23:3405/09/20
05/09/20
1
I spent a bunch of time exploring this and found a path that worked for me.  On my ios device I had registered and created my account using facebook.  I could not go to my pc and gain access to the account.  In facebook, it shows 2 different apps, raid shadow legends and plarium, they were using different user ids.  I needed to login to the ios device and connect it to a plarium account with an email address.  then logging in on the pc I used the plarium email and it found the account.
May 11, 2020, 13:2305/11/20
04/29/20
1

Hello, I have an account on mobile, but then i downloaded the game on PC. It was working fine at first, but now every time I go to play the game it says "the game is currently experiencing so issues." 


please tell how to fix it, it would be greatly appreciated!