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I can't change my plarium email address

I can't change my plarium email address

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Oct 26, 2023, 10:2410/26/23
10/01/22
0

I can't change my plarium email address

Hi,

I can't change my plarium email address to new gmail address because I don't have access to the old yahoo account anymore, Plarium required that I need a security code that was sent to my old email address, how can I get it? That email account is GONE forever. Please help, I need to change the email address in case I forget my password and need to reset, there is no way I can get that old email address back. I need to change it to new gmail.

thanks

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dthorne04Moderator
Oct 27, 2023, 07:5710/27/23
Oct 27, 2023, 07:57(edited)
12/30/20
6249

Hi,

You'll have to open a support ticket either in game or here: https://plarium.com/en/support/

I'm not certain how it will go in terms of trying to change the email address, but you'll want to contact Support and they should be able to give you clarification.