Loss of shard

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Sep 26, 2023, 14:2109/26/23

08/30/23

Loss of shard

Hey need to contact someone in support, I bought a shard pack and right in the middle of redeeming the shard, my game loses connection and I lose the shard when I reconnected, please can someone help

Comments

dthorne04Moderator

Sep 26, 2023, 16:0009/26/23

12/30/20

6215

Hi there,

if you feel you're missing a shard or any other resource:

please contact support through an in game ticket or open one here: https://plarium.com/en/support/

Sunshine1206

Sep 26, 2023, 20:4009/26/23

08/30/23

Thank you, will open a game ticket

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