If I need to contact support with a player ID and I can't get in, how does that work?

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If I need to contact support with a player ID and I can't get in, how does that work?

Sep 14, 2023, 02:4409/14/23

01/29/22

If I need to contact support with a player ID and I can't get in, how does that work?

I had to reinstall Windows. I forgot my password because I haven't needed it. I reset it and your system said I made too many attempts so I can't even use the password. Now I'm locked out on all my devices because I have to 'wait a while before I attempt it again'. How long is a while? How much effort do I really waste trying to get back into a game that is too expensive? How badly do you want to keep making money?

Comments

dthorne04Moderator

Sep 14, 2023, 07:5109/14/23

12/30/20

6215

Hi there,

You can open a support ticket here: https://plarium.com/en/support/

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