Didn't get my 500 energy for completing the survey

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Didn't get my 500 energy for completing the survey

FTSizzle

Jan 15, 2023, 00:0501/15/23

08/22/21

225

Didn't get my 500 energy for completing the survey

Someone please help. I completed the survey but didn't get my 500 energy. Username ingame is FTSIZZLE.

Comments

FTSizzle

Jan 18, 2023, 16:5501/18/23

08/22/21

225

Why has no one responded to me. I did what you asked and didn't get what you promised.

dthorne04Moderator

Jan 18, 2023, 17:1901/18/23

12/30/20

6215

FTSizzle

Why has no one responded to me. I did what you asked and didn't get what you promised.

Hey, I responded to you in the thread in game discussion a few days back. This is going to have to be resolved with support as we have no way to take care of that on the forum.

FTSizzle

Jan 19, 2023, 13:1401/19/23

08/22/21

225

dthorne04

Hey, I responded to you in the thread in game discussion a few days back. This is going to have to be resolved with support as we have no way to take care of that on the forum.

Okay. Sorry about that. I've never had an occassion to use support like you mentioned. So I guess I kind of assumed that "support" that you mentioned was the tech support on the forum. Can you describe how do utilize the "support" you mentioned. Thank you.

dthorne04Moderator

Jan 19, 2023, 16:1101/19/23

12/30/20

6215

FTSizzle

Ah ok. I thought you opened that support ticket based on your reply in that thread. Anyway.

You can do one of two things:

Click on your avatar in game, scroll down to info, then click support.

Or this link: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492&_gl=1*s3umtv*_gcl_aw*R0NMLjE2Njk3Mzc4MjUuQ2owS0NRaUEtSmFjQmhDMEFSSXNBSXh5YnlQX01BT1VQSnVjUjFJQVJDaGJoZk8tTUs2R19PaVlwenZKM202NUdCMDRHWEx3Q0xZZGI1c2FBcHV0RUFMd193Y0I.*_ga*b2lkMTM0MjMwNjAyMC4xNjYzODg2ODgy*_ga_5FNDF9DMY8*MTY3NDE0NDQyMy4xMDg4LjEuMTY3NDE0NDY2My42MC4wLjA.

FTSizzle

Jan 20, 2023, 16:2901/20/23

08/22/21

225

dthorne04

Ah ok. I thought you opened that support ticket based on your reply in that thread. Anyway.

You can do one of two things:

Click on your avatar in game, scroll down to info, then click support.

Thank you very much with your assistance in this. My report is complete.

FTSizzle

Jan 20, 2023, 16:3001/20/23

08/22/21

225

dthorne04

Ah ok. I thought you opened that support ticket based on your reply in that thread. Anyway.

You can do one of two things:

Click on your avatar in game, scroll down to info, then click support.

Also, I'd like to apologize for the hostility, which was caused by my own ignorance 😔

dthorne04Moderator

Jan 20, 2023, 17:0101/20/23

12/30/20

6215

FTSizzle

Also, I'd like to apologize for the hostility, which was caused by my own ignorance 😔

You're fine. I forgot to link or suggest you message support in game. :)

I hope it gets resolved quickly, GL!

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