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Is this a joke?

Is this a joke?

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Dec 30, 2022, 13:3912/30/22
12/29/22
15

Is this a joke?

I got an email back from Plarium support today saying basically go F**k yourself. Is this a joke seriously? I sent a ticket with my recent purchases and the dates of my subscription for the xp boost. 


Like seriously? All my cash and time into that account and it's not like it was just given away.  Are you f**king serious?! 

Mod note: Removed private correspondence with Plarium support as it violates Forum ToS

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Dec 30, 2022, 13:5312/30/22
12/29/22
15

I mean wtf is this how you treat the player base? I didn't intentionally give the account away or some bs like that. Is this a freaking joke or what ?! 

Dec 30, 2022, 13:5412/30/22
12/29/22
15


i

I've supplied all of this, past transactions,my last leggo pulled, dates of my subscription. Wtf !!

dthorne04Moderator
Dec 30, 2022, 14:1012/30/22
12/30/20
6215

Due to rule 3.16 we can't allow your communication with support or your ticket numbers to remain here and public. However, we have reached out and will talk them for you and see if we can help. Please DM Quinn or I with any questions moving forward so we can help you directly.

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