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Stolen account

Stolen account

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Dec 29, 2022, 01:0712/29/22
12/29/22
15

Stolen account

Hi this is red eye. Someone has managed to log in change the details for my account and I'm no longer able to log in.  I've sent an email to plarium support with my recent purchases on the account with my Google account registered for the monthly silver raid subscription. 


Am I just kidding myself on ever getting my account back ? 

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4
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dthorne04Moderator
Dec 29, 2022, 01:2112/29/22
Dec 29, 2022, 01:21(edited)
12/30/20
6215

No, you're not kidding yourself on it being possible to get your account back. Though I know this might be stressful, please try be patient and work with support. 

Dec 29, 2022, 01:2412/29/22
Dec 29, 2022, 01:25(edited)
12/29/22
15

Ok, because this is just freaking gutting to be honest with you. I've submitted two tickets just out of sheer panic. I've gotten the automated reply back saying I should hear back in 48 hours. 


I'm just worried because I wasn't able to put in my player ID just my in-game nick name but that canbe changed.

dthorne04Moderator
Dec 29, 2022, 03:0812/29/22
12/30/20
6215

Absolutely understandable. Try to stick with the latest ticket you've made rather than making new ones. 

Dec 29, 2022, 11:1512/29/22
12/29/22
15

Ok cool will do that. Jesus, d rather be water boarded than go through this.