App not loading after update

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App not loading after update

Jul 15, 2019, 12:2707/15/19

06/15/19

App not loading after update

I’m on iOS and I was forced into an update this morning and now the game won’t open. I need it to open so I can get the summoning event done. Anyone else having this issue? I have tried on 2 different devices.

Comments

1 2

YoungRagnar

Jul 15, 2019, 13:0307/15/19

05/09/19

I am having the same issue. Also, when the forced update directs you to the App Store, you cannot update, only open the app. Every time I have to uninstall and reinstall RSL. Now I keep getting a black screen for 5 sec when opening RSL, then it crashes.

bleuloup19

Jul 15, 2019, 13:1007/15/19

04/19/19

Same. On IOS 12.3.1

Kingdaddysir

Jul 15, 2019, 13:4207/15/19

06/15/19

My Player ID is UM12439220 | 12260029

IGN is Kingdaddysir

Please have support look into this and resolve it as soon as possible. My window to play today is very small.

Deleted

Jul 15, 2019, 13:5107/15/19

Same here...

matthellmann21

Jul 15, 2019, 14:0907/15/19

07/15/19

Same here. Uninstalled app, turned off phone and still just black screen for a few seconds before app crashes.

Zafoo

Jul 15, 2019, 14:1507/15/19

Jul 15, 2019, 17:21(edited)

03/27/19

Same. Game crashed after update. Get black screen when click on app. Not sure if this helps, but it was after I fused Foli.

Khal Drogon

Jul 15, 2019, 14:1807/15/19

05/09/19

I'm having the same issue. Black screen the app closes every time I try to launch after update.

weavemj2

Jul 15, 2019, 15:1107/15/19

06/22/19

Same issue here. Does anyone know if this Is a game wide crash or just specific accounts?

Kingdaddysir

Jul 15, 2019, 15:1907/15/19

06/15/19

Just specific accounts. I have iOS in my clan that logged on.

nack83.jn

Jul 15, 2019, 17:1107/15/19

07/15/19

I’m having trouble as well after the force update.

Deleted

Jul 15, 2019, 17:3807/15/19

Same here. iOS version with the update today is not starting up. Black screen then out. Please fix.

Blond Baron

Jul 15, 2019, 17:5607/15/19

05/13/19

Happening here too. I had it do it twice this morning, then got luck I guess and logged in after turning WiFi off. Now nothing works. Been broken since 8am. Big bummer and waste of energy/keys.

petermazzoligaming

Jul 15, 2019, 18:0707/15/19

07/15/19

Unfortunately same here, no access just a blank screen. When I double click the home button on IOS it shows the app as running but when I touch there to load it just crashes again.

Attempted on multiple devices

Attempted on WiFi and cellular

Attempted reinstall

Please fix asap, thanks for your time.

Zafoo

Jul 15, 2019, 18:0707/15/19

03/27/19

Are we going to get an update on this or get left here hanging?

Deleted

Jul 15, 2019, 18:1807/15/19

Same here hope they fix this soon

buddychrist002

Jul 15, 2019, 18:1907/15/19

06/04/19

Updated this morning and game now force closes upon loading. Please help.

petermazzoligaming

Jul 15, 2019, 18:5407/15/19

07/15/19

It now gets to the load screen and shows the bar that says “authenticating” and then crashes.

YoungRagnar

Jul 15, 2019, 21:2307/15/19

Jul 15, 2019, 22:45(edited)

05/09/19

Guys, try opening RSL via the App Store. This worked for me.

EDIT: it worked fine twice, now same issue.

aburr

Jul 15, 2019, 23:2707/15/19

07/07/19

Having the same issue. Really upset because I just purchased a pack and have not gotten to play since. This has been going on all day. Are they doing anything to fix it. If it is not fixed soon I need a refund and new game.

cisco77082

Jul 16, 2019, 03:0307/16/19

03/27/19

Same issue! Can’t get game to open

1 2

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Also, when the forced update directs you to the App Store, you cannot update, only open the app. Every time I have to uninstall and reinstall RSL. Now I keep getting a black screen for 5 sec when opening RSL, then it crashes.","userRegistered":"1557405364443","userCommentsCount":"4","userName":"YoungRagnar","createdDate":"1563195807620","editedDate":"0","id":"639157","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/21.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639157","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8344409/","commentUrl":"/en/comment/topic_639167/"},"strings":{"userRole":"","userId":"8344409","contentDraftJs":"","contentHtml":"Same. On IOS 12.3.1","userRegistered":"1555686684797","userCommentsCount":"1","userName":"bleuloup19","createdDate":"1563196230567","editedDate":"0","id":"639167","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639167","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391890/","commentUrl":"/en/comment/topic_639216/"},"strings":{"userRole":"","userId":"8391890","contentDraftJs":"","contentHtml":"<p>My Player ID is UM12439220 | 12260029</p><p>IGN is Kingdaddysir</p>Please have support look into this and resolve it as soon as possible.  My window to play today is very small.  ","userRegistered":"1560584986703","userCommentsCount":"3","userName":"Kingdaddysir","createdDate":"1563198157963","editedDate":"0","id":"639216","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639216","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8414191/","commentUrl":"/en/comment/topic_639228/"},"strings":{"userRole":"","userId":"8414191","contentDraftJs":"","contentHtml":"Same here...","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563198682990","editedDate":"0","id":"639228","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639228","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481277/","commentUrl":"/en/comment/topic_639249/"},"strings":{"userRole":"","userId":"8481277","contentDraftJs":"","contentHtml":"Same here. Uninstalled app, turned off phone and still just black screen for a few seconds before app crashes. ","userRegistered":"1563199667467","userCommentsCount":"2","userName":"matthellmann21","createdDate":"1563199757850","editedDate":"0","id":"639249","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639249","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8011401/","commentUrl":"/en/comment/topic_639256/"},"strings":{"userRole":"","userId":"8011401","contentDraftJs":"","contentHtml":"Same. Game crashed after update. Get black screen when click on app.  Not sure if this helps, but it was after I fused Foli.","userRegistered":"1553714010830","userCommentsCount":"3","userName":"Zafoo","createdDate":"1563200119767","editedDate":"1563211275720","id":"639256","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"639256","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481172/","commentUrl":"/en/comment/topic_639260/"},"strings":{"userRole":"","userId":"8481172","contentDraftJs":"","contentHtml":"I'm having the same issue. Black screen the app closes every time I try to launch after update.","userRegistered":"1557367599190","userCommentsCount":"4","userName":"Khal Drogon","createdDate":"1563200283663","editedDate":"0","id":"639260","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639260","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8398063/","commentUrl":"/en/comment/topic_639303/"},"strings":{"userRole":"","userId":"8398063","contentDraftJs":"","contentHtml":"Same issue here. Does anyone know if this Is a game wide crash or just specific accounts?","userRegistered":"1561181615890","userCommentsCount":"1","userName":"weavemj2","createdDate":"1563203473807","editedDate":"0","id":"639303","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639303","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391890/","commentUrl":"/en/comment/topic_639313/"},"strings":{"userRole":"","userId":"8391890","contentDraftJs":"","contentHtml":"Just specific accounts.  I have iOS in my clan that logged on.  ","userRegistered":"1560584986703","userCommentsCount":"3","userName":"Kingdaddysir","createdDate":"1563203987173","editedDate":"0","id":"639313","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639313","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481766/","commentUrl":"/en/comment/topic_639429/"},"strings":{"userRole":"","userId":"8481766","contentDraftJs":"","contentHtml":"I’m having trouble as well after the force update.","userRegistered":"1563210514043","userCommentsCount":"1","userName":"nack83.jn","createdDate":"1563210692767","editedDate":"0","id":"639429","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639429","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8417033/","commentUrl":"/en/comment/topic_639450/"},"strings":{"userRole":"","userId":"8417033","contentDraftJs":"","contentHtml":"Same here. iOS version with the update today is not starting up. Black screen then out. Please fix.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563212295430","editedDate":"0","id":"639450","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639450","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8200145/","commentUrl":"/en/comment/topic_639470/"},"strings":{"userRole":"","userId":"8200145","contentDraftJs":"","contentHtml":"Happening here too. I had it do it twice this morning, then got luck I guess and logged in after turning WiFi off. Now nothing works. Been broken since 8am. Big bummer and waste of energy/keys.","userRegistered":"1557784295247","userCommentsCount":"4","userName":"Blond Baron","createdDate":"1563213415027","editedDate":"0","id":"639470","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639470","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481899/","commentUrl":"/en/comment/topic_639481/"},"strings":{"userRole":"","userId":"8481899","contentDraftJs":"","contentHtml":"<p>Unfortunately same here, no access just a blank screen.  When I double click the home button on IOS it shows the app as running but when I touch there to load it just crashes again.</p><p>Attempted on multiple devices </p><p>Attempted on WiFi and cellular </p><p>Attempted reinstall </p>Please fix asap, thanks for your time.","userRegistered":"1563213789973","userCommentsCount":"2","userName":"petermazzoligaming","createdDate":"1563214028823","editedDate":"0","id":"639481","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639481","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8011401/","commentUrl":"/en/comment/topic_639484/"},"strings":{"userRole":"","userId":"8011401","contentDraftJs":"","contentHtml":"Are we going to get an update on this or get left here hanging?","userRegistered":"1553714010830","userCommentsCount":"3","userName":"Zafoo","createdDate":"1563214064440","editedDate":"0","id":"639484","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639484","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8478819/","commentUrl":"/en/comment/topic_639496/"},"strings":{"userRole":"","userId":"8478819","contentDraftJs":"","contentHtml":"Same here hope they fix this soon","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563214693587","editedDate":"0","id":"639496","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639496","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8429140/","commentUrl":"/en/comment/topic_639499/"},"strings":{"userRole":"","userId":"8429140","contentDraftJs":"","contentHtml":"Updated this morning and game now force closes upon loading. Please help. ","userRegistered":"1559679071550","userCommentsCount":"1","userName":"buddychrist002","createdDate":"1563214798230","editedDate":"0","id":"639499","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/720.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639499","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481899/","commentUrl":"/en/comment/topic_639536/"},"strings":{"userRole":"","userId":"8481899","contentDraftJs":"","contentHtml":"It now gets to the load screen and shows the bar that says “authenticating” and then crashes.","userRegistered":"1563213789973","userCommentsCount":"2","userName":"petermazzoligaming","createdDate":"1563216896017","editedDate":"0","id":"639536","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639536","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8328980/","commentUrl":"/en/comment/topic_639617/"},"strings":{"userRole":"","userId":"8328980","contentDraftJs":"","contentHtml":"<p>Guys, try opening RSL via the App Store. This worked for me.</p><p>EDIT: it worked fine twice, now same issue. </p><p>","userRegistered":"1557405364443","userCommentsCount":"4","userName":"YoungRagnar","createdDate":"1563225789223","editedDate":"1563230751327","id":"639617","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/21.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"639617","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8482545/","commentUrl":"/en/comment/topic_639681/"},"strings":{"userRole":"","userId":"8482545","contentDraftJs":"","contentHtml":"Having the same issue. Really upset because I just purchased a pack and have not gotten to play since. This has been going on all day. Are they doing anything to fix it. If it is not fixed soon I need a refund and new game. ","userRegistered":"1562479273350","userCommentsCount":"4","userName":"aburr","createdDate":"1563233275660","editedDate":"0","id":"639681","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/04.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639681","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8173134/","commentUrl":"/en/comment/topic_639761/"},"strings":{"userRole":"","userId":"8173134","contentDraftJs":"","contentHtml":"Same issue! Can’t get game to open","userRegistered":"1553696680033","userCommentsCount":"1","userName":"cisco77082","createdDate":"1563246212940","editedDate":"0","id":"639761","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639761","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Also, when the forced update directs you to the App Store, you cannot update, only open the app. Every time I have to uninstall and reinstall RSL. Now I keep getting a black screen for 5 sec when opening RSL, then it crashes.","userRegistered":"1557405364443","userCommentsCount":"4","userName":"YoungRagnar","createdDate":"1563195807620","editedDate":"0","id":"639157","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/21.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639157","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8344409/","commentUrl":"/en/comment/topic_639167/"},"strings":{"userRole":"","userId":"8344409","contentDraftJs":"","contentHtml":"Same. On IOS 12.3.1","userRegistered":"1555686684797","userCommentsCount":"1","userName":"bleuloup19","createdDate":"1563196230567","editedDate":"0","id":"639167","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/7.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639167","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391890/","commentUrl":"/en/comment/topic_639216/"},"strings":{"userRole":"","userId":"8391890","contentDraftJs":"","contentHtml":"<p>My Player ID is UM12439220 | 12260029</p><p>IGN is Kingdaddysir</p>Please have support look into this and resolve it as soon as possible.  My window to play today is very small.  ","userRegistered":"1560584986703","userCommentsCount":"3","userName":"Kingdaddysir","createdDate":"1563198157963","editedDate":"0","id":"639216","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639216","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8414191/","commentUrl":"/en/comment/topic_639228/"},"strings":{"userRole":"","userId":"8414191","contentDraftJs":"","contentHtml":"Same here...","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563198682990","editedDate":"0","id":"639228","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639228","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481277/","commentUrl":"/en/comment/topic_639249/"},"strings":{"userRole":"","userId":"8481277","contentDraftJs":"","contentHtml":"Same here. Uninstalled app, turned off phone and still just black screen for a few seconds before app crashes. ","userRegistered":"1563199667467","userCommentsCount":"2","userName":"matthellmann21","createdDate":"1563199757850","editedDate":"0","id":"639249","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639249","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8011401/","commentUrl":"/en/comment/topic_639256/"},"strings":{"userRole":"","userId":"8011401","contentDraftJs":"","contentHtml":"Same. Game crashed after update. Get black screen when click on app.  Not sure if this helps, but it was after I fused Foli.","userRegistered":"1553714010830","userCommentsCount":"3","userName":"Zafoo","createdDate":"1563200119767","editedDate":"1563211275720","id":"639256","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"639256","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481172/","commentUrl":"/en/comment/topic_639260/"},"strings":{"userRole":"","userId":"8481172","contentDraftJs":"","contentHtml":"I'm having the same issue. Black screen the app closes every time I try to launch after update.","userRegistered":"1557367599190","userCommentsCount":"4","userName":"Khal Drogon","createdDate":"1563200283663","editedDate":"0","id":"639260","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639260","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8398063/","commentUrl":"/en/comment/topic_639303/"},"strings":{"userRole":"","userId":"8398063","contentDraftJs":"","contentHtml":"Same issue here. Does anyone know if this Is a game wide crash or just specific accounts?","userRegistered":"1561181615890","userCommentsCount":"1","userName":"weavemj2","createdDate":"1563203473807","editedDate":"0","id":"639303","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639303","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391890/","commentUrl":"/en/comment/topic_639313/"},"strings":{"userRole":"","userId":"8391890","contentDraftJs":"","contentHtml":"Just specific accounts.  I have iOS in my clan that logged on.  ","userRegistered":"1560584986703","userCommentsCount":"3","userName":"Kingdaddysir","createdDate":"1563203987173","editedDate":"0","id":"639313","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639313","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481766/","commentUrl":"/en/comment/topic_639429/"},"strings":{"userRole":"","userId":"8481766","contentDraftJs":"","contentHtml":"I’m having trouble as well after the force update.","userRegistered":"1563210514043","userCommentsCount":"1","userName":"nack83.jn","createdDate":"1563210692767","editedDate":"0","id":"639429","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639429","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8417033/","commentUrl":"/en/comment/topic_639450/"},"strings":{"userRole":"","userId":"8417033","contentDraftJs":"","contentHtml":"Same here. iOS version with the update today is not starting up. Black screen then out. Please fix.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563212295430","editedDate":"0","id":"639450","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639450","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8200145/","commentUrl":"/en/comment/topic_639470/"},"strings":{"userRole":"","userId":"8200145","contentDraftJs":"","contentHtml":"Happening here too. I had it do it twice this morning, then got luck I guess and logged in after turning WiFi off. Now nothing works. Been broken since 8am. Big bummer and waste of energy/keys.","userRegistered":"1557784295247","userCommentsCount":"4","userName":"Blond Baron","createdDate":"1563213415027","editedDate":"0","id":"639470","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639470","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481899/","commentUrl":"/en/comment/topic_639481/"},"strings":{"userRole":"","userId":"8481899","contentDraftJs":"","contentHtml":"<p>Unfortunately same here, no access just a blank screen.  When I double click the home button on IOS it shows the app as running but when I touch there to load it just crashes again.</p><p>Attempted on multiple devices </p><p>Attempted on WiFi and cellular </p><p>Attempted reinstall </p>Please fix asap, thanks for your time.","userRegistered":"1563213789973","userCommentsCount":"2","userName":"petermazzoligaming","createdDate":"1563214028823","editedDate":"0","id":"639481","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639481","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8011401/","commentUrl":"/en/comment/topic_639484/"},"strings":{"userRole":"","userId":"8011401","contentDraftJs":"","contentHtml":"Are we going to get an update on this or get left here hanging?","userRegistered":"1553714010830","userCommentsCount":"3","userName":"Zafoo","createdDate":"1563214064440","editedDate":"0","id":"639484","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639484","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8478819/","commentUrl":"/en/comment/topic_639496/"},"strings":{"userRole":"","userId":"8478819","contentDraftJs":"","contentHtml":"Same here hope they fix this soon","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563214693587","editedDate":"0","id":"639496","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639496","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8429140/","commentUrl":"/en/comment/topic_639499/"},"strings":{"userRole":"","userId":"8429140","contentDraftJs":"","contentHtml":"Updated this morning and game now force closes upon loading. Please help. ","userRegistered":"1559679071550","userCommentsCount":"1","userName":"buddychrist002","createdDate":"1563214798230","editedDate":"0","id":"639499","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/720.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639499","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481899/","commentUrl":"/en/comment/topic_639536/"},"strings":{"userRole":"","userId":"8481899","contentDraftJs":"","contentHtml":"It now gets to the load screen and shows the bar that says “authenticating” and then crashes.","userRegistered":"1563213789973","userCommentsCount":"2","userName":"petermazzoligaming","createdDate":"1563216896017","editedDate":"0","id":"639536","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639536","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8328980/","commentUrl":"/en/comment/topic_639617/"},"strings":{"userRole":"","userId":"8328980","contentDraftJs":"","contentHtml":"<p>Guys, try opening RSL via the App Store. This worked for me.</p><p>EDIT: it worked fine twice, now same issue. </p><p>","userRegistered":"1557405364443","userCommentsCount":"4","userName":"YoungRagnar","createdDate":"1563225789223","editedDate":"1563230751327","id":"639617","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/21.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"639617","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8482545/","commentUrl":"/en/comment/topic_639681/"},"strings":{"userRole":"","userId":"8482545","contentDraftJs":"","contentHtml":"Having the same issue. Really upset because I just purchased a pack and have not gotten to play since. This has been going on all day. Are they doing anything to fix it. If it is not fixed soon I need a refund and new game. ","userRegistered":"1562479273350","userCommentsCount":"4","userName":"aburr","createdDate":"1563233275660","editedDate":"0","id":"639681","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/04.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639681","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8173134/","commentUrl":"/en/comment/topic_639761/"},"strings":{"userRole":"","userId":"8173134","contentDraftJs":"","contentHtml":"Same issue! Can’t get game to open","userRegistered":"1553696680033","userCommentsCount":"1","userName":"cisco77082","createdDate":"1563246212940","editedDate":"0","id":"639761","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639761","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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