My game just popped up an update, which iv selected to perform. Once completed, my game started the opening cutscene of the game. I'm now being asked to select a starter champion on a new account. I have no idea how to get my account back.
Something similar happened to me too. I closed the game, and when i wanted to restart it my password doesnt worked. I reseted the password, but the game started from zero... I lost 7 month of gaming + ton of money.
Yeah, my account is gone too. Wonder how long it will take to get a response from them. I had game kick me out overnight saying someone else logged in. Then when I relogged in it sent me to the tuturial
Why is no one from Plarium replying to this thread? I cant access my account for 3 days now. I spent more then thousand hours on that account and what is for me significant amount of money. I want something to be done.
Lost my account as well after last big update. All of a sudden my email address for the attached account didn't exist on their end??? No luck restoring the account. I only get auto replied emails from support.