I cannot access my account because I got a new phone

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I cannot access my account because I got a new phone

Unknown_Ranger

Apr 28, 2019, 04:5904/28/19

I cannot access my account because I got a new phone

I tryed to contact support with no reply, I posted pictures of my old name and group that I'm with. Id like help

Comments

Sezzy

Apr 28, 2019, 05:2604/28/19

02/15/19

2725

Unknown_Ranger said:

I tryed to contact support with no reply, I posted pictures of my old name and group that I'm with. Id like help

Hi!

Please be patient they will reply soon.

Thank you

Deleted

Apr 28, 2019, 06:2804/28/19

Thank you for your reply its much appreciated

Deleted

May 1, 2019, 04:4005/01/19

What is the estimated time for getting a response in the game?

Sezzy

May 1, 2019, 19:2005/01/19

02/15/19

2725

Unknown_Ranger said:

What is the estimated time for getting a response in the game?

Hi!

Our support got a lot of request. They will reply soon. Thank you for your patient.

filipe_sporting_93

May 2, 2019, 15:1105/02/19

05/02/19

Hello my nickname was lordbifana and unfortunately i don't know any more info of my account but i got a new phone and when installed the game it just started a new one...can anyone help me?

Sezzy

May 2, 2019, 19:2105/02/19

02/15/19

2725

lordbifana said:

Hello my nickname was lordbifana and unfortunately i don't know any more info of my account but i got a new phone and when installed the game it just started a new one...can anyone help me?

Hi!

Please contact with our support in game may they will help you to recover your old gamen progress.

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Id like help</blockquote><p>Hi! </p><p>Please be patient they will reply soon. </p><p>Thank you</p>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1556429165423","editedDate":"0","id":"600479","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"600479","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8301838/","commentUrl":"/en/comment/topic_600487/"},"strings":{"userRole":"","userId":"8301838","contentDraftJs":"","contentHtml":"Thank you for your reply its much appreciated","userRegistered":"","userCommentsCount":"3","userName":"Deleted","createdDate":"1556432898710","editedDate":"0","id":"600487","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"600487","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8301838/","commentUrl":"/en/comment/topic_601217/"},"strings":{"userRole":"","userId":"8301838","contentDraftJs":"","contentHtml":"What is the estimated time for getting a response in the game?","userRegistered":"","userCommentsCount":"3","userName":"Deleted","createdDate":"1556685601370","editedDate":"0","id":"601217","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"601217","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_601368/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Unknown_Ranger said:</p><br><blockquote>What is the estimated time for getting a response in the game?</blockquote><p>Hi! </p>Our support got a lot of request. They will reply soon. Thank you for your patient. ","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1556738454420","editedDate":"0","id":"601368","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"601368","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8311008/","commentUrl":"/en/comment/topic_601561/"},"strings":{"userRole":"","userId":"8311008","contentDraftJs":"","contentHtml":"Hello my nickname was lordbifana and unfortunately i don't know any more info of my account but i got a new phone and when installed the game it just started a new one...can anyone help me?","userRegistered":"1556809841697","userCommentsCount":"1","userName":"filipe_sporting_93","createdDate":"1556809905007","editedDate":"0","id":"601561","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"601561","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_601607/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>lordbifana said:</p><br><blockquote>Hello my nickname was lordbifana and unfortunately i don't know any more info of my account but i got a new phone and when installed the game it just started a new one...can anyone help me?</blockquote><p>Hi! </p>Please contact with our support in game may they will help you to recover your old gamen progress. ","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1556824898340","editedDate":"0","id":"601607","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"601607","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Id like help</blockquote><p>Hi! </p><p>Please be patient they will reply soon. </p><p>Thank you</p>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1556429165423","editedDate":"0","id":"600479","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"600479","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8301838/","commentUrl":"/en/comment/topic_600487/"},"strings":{"userRole":"","userId":"8301838","contentDraftJs":"","contentHtml":"Thank you for your reply its much appreciated","userRegistered":"","userCommentsCount":"3","userName":"Deleted","createdDate":"1556432898710","editedDate":"0","id":"600487","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"600487","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8301838/","commentUrl":"/en/comment/topic_601217/"},"strings":{"userRole":"","userId":"8301838","contentDraftJs":"","contentHtml":"What is the estimated time for getting a response in the game?","userRegistered":"","userCommentsCount":"3","userName":"Deleted","createdDate":"1556685601370","editedDate":"0","id":"601217","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"601217","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_601368/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Unknown_Ranger said:</p><br><blockquote>What is the estimated time for getting a response in the game?</blockquote><p>Hi! </p>Our support got a lot of request. They will reply soon. Thank you for your patient. ","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1556738454420","editedDate":"0","id":"601368","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"601368","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8311008/","commentUrl":"/en/comment/topic_601561/"},"strings":{"userRole":"","userId":"8311008","contentDraftJs":"","contentHtml":"Hello my nickname was lordbifana and unfortunately i don't know any more info of my account but i got a new phone and when installed the game it just started a new one...can anyone help me?","userRegistered":"1556809841697","userCommentsCount":"1","userName":"filipe_sporting_93","createdDate":"1556809905007","editedDate":"0","id":"601561","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"601561","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_601607/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>lordbifana said:</p><br><blockquote>Hello my nickname was lordbifana and unfortunately i don't know any more info of my account but i got a new phone and when installed the game it just started a new one...can anyone help me?</blockquote><p>Hi! </p>Please contact with our support in game may they will help you to recover your old gamen progress. ","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1556824898340","editedDate":"0","id":"601607","entityId":"127371","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"601607","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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