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Lost arena reward chest

Lost arena reward chest

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Apr 22, 2019, 09:5504/22/19
04/20/19
3

Lost arena reward chest

Hey Support, I won tier 3 bronze reward in the latest arena round, got the chest, opened it and then the items (including a blue shard) just disappeared. What do I do now?
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Apr 22, 2019, 10:2204/22/19
02/15/19
2725

Epiphany said:


Hey Support, I won tier 3 bronze reward in the latest arena round, got the chest, opened it and then the items (including a blue shard) just disappeared. What do I do now?

Hi!

Please check your inbox may your items landed there. 
Apr 22, 2019, 11:0404/22/19
04/20/19
3
Did that already, unfortunately nothing there, only daily playtime rewards
Apr 22, 2019, 11:2704/22/19
04/20/19
3
Btw, a question -- this seems to be a community forum, right? Is there a support channel by the game vendor?
Apr 22, 2019, 20:3004/22/19
04/20/19
3
Never mind, found it myself
Apr 23, 2019, 17:0704/23/19
04/05/19
1
Lost my arena rewards too from the last arena... 3 artifacts and 1 blue shard... Never got them  just disappeared.. 
Apr 24, 2019, 06:3804/24/19
02/15/19
2725

Unknown_Ranger said:


Lost my arena rewards too from the last arena... 3 artifacts and 1 blue shard... Never got them  just disappeared.. 

Hi!

Please open ticket in game they will help you to investigate.
Jul 29, 2019, 12:1807/29/19
04/13/19
1

Just lost the Gold I tier chest. Received nothing actually. What can I do?

Jul 30, 2019, 07:1207/30/19
07/24/19
78
Open a support ticket in game and check your inventory. I often don't see the rewards as well. It just goes to my inventory.