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Items erased from my Inbox when it is full

Items erased from my Inbox when it is full

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Apr 17, 2019, 02:4104/17/19
03/06/19
7

Items erased from my Inbox when it is full

Lots of my best items have disapeared from my email-box. 10 Void shards I bought Sunday, thousand of gems, million of coins, three 3 day 100% XP, energy and lots of heroes 1*, 2* and 3*. I think the problem was I hard grinded campaign and my email-box was full, then all those items, that I had before were erased by the new ones!!! pls help me, because I spent a lot of money buying all of those pricey things.

um969349 | 951444

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Apr 17, 2019, 04:3704/17/19
02/15/19
2725

Kaerok said:


Lots of my best items have disapeared from my email-box. 10 Void shards I bought Sunday, thousand of gems, million of coins, three 3 day 100% XP, energy and lots of heroes 1*, 2* and 3*. I think the problem was I hard grinded campaign and my email-box was full, then all those items, that I had before were erased by the new ones!!! pls help me, because I spent a lot of money buying all of those pricey things.

um969349 | 951444

Hi

Please contact with our support in game. They will help you to investigate.
Apr 17, 2019, 04:5104/17/19
03/06/19
7
yeah, I did, still waiting. I am so depressed, lots of good items saved that were deleted, they cost my a lot of money. I hope they can see the logs of last 24 hours.
Apr 19, 2019, 12:4204/19/19
Apr 19, 2019, 13:54(edited)
03/06/19
7

This happened last tusday night, today is friday and support didnt answer....I bought the 10 void shards for this summon event, I need recover them pls and my XP packs and Gems. I need help.


Ticket ID: 951444
Apr 20, 2019, 14:3304/20/19
Apr 20, 2019, 20:40(edited)
03/06/19
7

Hahaha, after 5 days waiting, they sent me automatic answer saying that I have to read the forums!!!!  Damm company!! They are so bad at user experience.


Apr 23, 2019, 21:1504/23/19
03/06/19
7
1 week, and no answer!! 10 void shards, lots of gems and money was deleted from my inbox!!!